Mall of Georgia Chrysler Dodge Jeep
Buford, GA
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I have a excellent experience working with Matthew as my sales person...I found my vehicle by the internet and upon calling the dealership I spoke with Matthew and he was very straight forward with the pric sales person...I found my vehicle by the internet and upon calling the dealership I spoke with Matthew and he was very straight forward with the pricing of the vehicle...I drove over 400 miles to the dealership with the intent to complete the sale and I was treated with top notch quality...I would recommend him to anyone who wants to purchase a new vehicle and I have a friend that is even considering purchasing a vehicle from him 5 days after I just got mine!!! More
The service, professionalism, and general relaxed nature of the staff made this a very easy decision. We never felt pressured to make a purchase and Matthen took special care & time to answer all our questi of the staff made this a very easy decision. We never felt pressured to make a purchase and Matthen took special care & time to answer all our questions. I had done a fari amount of research on my own and all the points I found were confirmed by Matthew. I also apprecaited the fact that matthew was nothing but positive about the jeep and sold us on the merits of the product and never once tried to make the sale by putting down other manufaturers. This focus on the positives of the product he was selling told us we were at the right place. More
Never in a million years would I let anyone I know actually go to this dealership. They will sell you a brand new car and then not care when something goes wrong. The blinker arm broke off and they actually go to this dealership. They will sell you a brand new car and then not care when something goes wrong. The blinker arm broke off and they do not care at all! The service guys are great and so nice, but the Owner and Mike do not care about anything after you have purchased the car. I have had the car ONE WEEK. This is the most outrageous thing I have ever experienced in customer service. They say that it is not under warranty because I was applying too much pressure??? I haven't had the car long enough to even figure it all out!!! I will not let ANYONE I know do business with this dealership. These people want you in a car and on your way to never speak to them again. They are not going to make it right and they do not care. I am outraged right now and cannot believe the way this has happened. Anyone that wants to contact me, please do! This is beyond the realm of what I could even imagine as horrible customer service. This is just plain mean and ugly. Never do business here. Even if you have to drive farther away and pay more money; do it. You will be thankful you did. More
Robert was extremely professional and very helpful. He helped us find exactly what we wanted and helped us negotiate a great deal. I would definitely come back and purchase with him in the future. helped us find exactly what we wanted and helped us negotiate a great deal. I would definitely come back and purchase with him in the future. More
My experience at the Mall of Georgia Dodge dealership was the best I have ever had at a dealership so far. Matthew Sampson was the reason I purchased my vehicle here instead of somewhere else. He had the a the best I have ever had at a dealership so far. Matthew Sampson was the reason I purchased my vehicle here instead of somewhere else. He had the answers to everyone of my questions. He was very easy to work with, he was not pushy, gave me time to think, and did not pester me about buying the car. Overall a very enjoyable experience and I will be recommending him to my friends for their future vehicles and will be going back for any vehicles I purchase in the future. More
Rocky is personable and very knowledgable on the functionality of each vehicle. It is because of Rocky that we bought at this dealership. We had started looking a couple months ago, but came back t functionality of each vehicle. It is because of Rocky that we bought at this dealership. We had started looking a couple months ago, but came back to do business with Rocky. To A Satisfied Customer Teresa Bergeron More
Tom was patient with us and helped to make the purchase of our daughter's first car a fun experience. The transaction was simple and straightforward. Thanks for making this an enjoyable experience our da of our daughter's first car a fun experience. The transaction was simple and straightforward. Thanks for making this an enjoyable experience our daughter will always remember. More
The Sales person, Matthew Sampson, was extremely knowledgable about the vechicle I purchased. He took his time to explain all the features of the vechile prior to test driving the vechicle. The test knowledgable about the vechicle I purchased. He took his time to explain all the features of the vechile prior to test driving the vechicle. The test drive was long, which allowed me to get comfortable with the handling and power of the vechicle. After the test drive, there was no pressure to purchase that day. I left the dealership to enjoy the rest of the afternoon, but did request that Matthew run some numbers for me. The next day he emailed me the figures, which allowed me to estimate the monthly payment of several trim levels. Over the next two weeks, Matthew kept in touch with me, while my schedule did not permit another trip to dealership. Finally when I made it back to the dealership, Matthew located the vechicle I wanted, and we proceeded with the paperwork. Matthew introduced me to his finance manager Chad Bastia, to complete the sale. Chad was pleasure to speak with, and helped get the monthly payment with a few dollars of my estimate. Since the purchase was completed so late in the day, it was not possible to drive out in my new vechicle, but Matthew provided a very nice loaner car, and than delivered my vechicle to my office the following afternoon. Was a great overall experience, and I would recommend Matthew and Chad to friends and family that are interested in purchase a Dodge, Chryler, or Jeep. More
Matthew was very friendly and worked hard to find what we were looking for. He followed up very quickly via email and phone calls. Was available at all times during the process. were looking for. He followed up very quickly via email and phone calls. Was available at all times during the process. More
It was a pleasure working with Robert snd Magdalena, Robert was very helpful with information on the vehicles without being too pushy. While we were there Robert was helping other customers and we could Robert was very helpful with information on the vehicles without being too pushy. While we were there Robert was helping other customers and we couldnt help but notice his respect, manners and courtesy towards others. He helped us achieve the goal we were after. Magdalena was great and helped us get the payments in our range along with all the extras. This is the second vehicle we have purchased from this dealer within a year and specifically asked to have Magdalena work with us through financing again. She was very helpful and inciteful with the decisions we made. Overall the dealer is amazing to work eith from sales to service and this is why we continue to do our business through them. More