Major World Chrysler Dodge Jeep RAM

BUYER BEWARE!! Worst customer service. Marc Moron, oops Hoyoun is unbelievably and undeniably the worst “sales manager” (notice the quotation marks-I truly think he was tired of selling cr Marc Moron, oops Hoyoun is unbelievably and undeniably the worst “sales manager” (notice the quotation marks-I truly think he was tired of selling crackerjacks at the local market and decided one day he would be better off “selling” cars) we have ever delt with. His pretentious demeanor is a MAJOR bust for any prospective buyers. We received absolutely no help whatsoever from him when it came down to explaining our options for a leased car. Hint, hint ...Major World, if you want to built your reputation up you better start meticulously screening the people who work for you. I pledge my determination to write a review of this person and major world on every site available until the start treating customers with dignity. More

Grand Cherokee Neal is great this is my second car with Major World Chrysler The staff is great and I will keep coming back to Major World Chrysler Thank Neal is great this is my second car with Major World Chrysler The staff is great and I will keep coming back to Major World Chrysler Thank you More

Great experience good price was put at ease and informed really well on my options made the experience an enjoyable one. Would recommend this dealer. good price was put at ease and informed really well on my options made the experience an enjoyable one. Would recommend this dealer. More

Lied about included service We leased a 2016 Jeep Compass. we were supposed to receive free oil changes and tire rotation for the duration of our lease at ANY authorized Jeep dea We leased a 2016 Jeep Compass. we were supposed to receive free oil changes and tire rotation for the duration of our lease at ANY authorized Jeep dealer. We have moved to out of state and to this day haven’t resolved this issue with this dealership. Currently still having to pay for service even though the dealership states it’s been resolved. But Beware !!! More

Amazing staff They did everything possible to get the perfect vehicle for me. They did not have the vehicle I wanted. They went through hoops to get the right color They did everything possible to get the perfect vehicle for me. They did not have the vehicle I wanted. They went through hoops to get the right color and style. More

2018 Jeep Lease Everything was smooth. Excellent communication from sales manager Issac. Five star service from top to bottom. I would recommend this dealership to fr Everything was smooth. Excellent communication from sales manager Issac. Five star service from top to bottom. I would recommend this dealership to friends and colleagues without hesitation. More

No one helps when you need! Worst customer's service ever! They are good until close the deal and after they got your money no one is available. I called them 4 times and no on Worst customer's service ever! They are good until close the deal and after they got your money no one is available. I called them 4 times and no one is able to help me! Last week a friend of mine told me that I have the right for a free oil change and no one contacted me to let me know about that. One year past since I leased this car and no one contacted me for a follow up! For me customers satisfaction is very important in order to keep a good relation and keep the custumers satisfied! But not for these people! I went to this dealer for instructions about how to get my free oil change but no one helped me. At the end I paid for the oil change because no people were available to talk to me! WORST PLACE EVER! I DON'T RECOMMEND THIS DEALERSHIP! More

My First Jeep Wonderful experience. This is my first Jeep and they made it easy for me, Gary was so helpful and he did a very good job. Wonderful experience. This is my first Jeep and they made it easy for me, Gary was so helpful and he did a very good job. More

Mistake A lot of illegal activities occur at this service department. The manager does not care about customers or employees. He curses at his employees in fr A lot of illegal activities occur at this service department. The manager does not care about customers or employees. He curses at his employees in front of children. He screamed at me for asking him a question while he was on the phone with his girlfriend. This place is a mess under his management. A shame they would hire someone like that. More

Ridiculous First and for most...the only way you get good service here is if u don't have a warranty...once u have a warranty ..u come in with a problem and noth First and for most...the only way you get good service here is if u don't have a warranty...once u have a warranty ..u come in with a problem and nothing is ever fixed properly..mangement or who ever that guy is in the office the oldest one there has a bad attitude...you make an appointment ???might as well just walk in...plan to spend more than 6 hours and better...I'm going to trade in my 🚗 just so I don't have to come back here.. More