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Maita Toyota - Service Center

Sacramento, CA

4.0
3,852 Reviews

3,852 Reviews of Maita Toyota - Service Center

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January 16, 2018

10,000 service Glove box was not put back in correctly. Customer service rep got the technician who did it and got it corrected. She was very good. More

by SUEH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know their names
January 15, 2018

Poor service too long, poor service, no shuttle service, bill payment a hassle as paperwork incomplete, waited 30 minutes just to check in, waited 20 minutes to pi More

by RPFENE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie did go good job once checked in, Eddie Sanchez
Jan 26, 2018 -

Maita Toyota of Sacramento responded

I would like to hear the details of your visit and correct any deficiencies that you have experienced. Please contact me at mikelatham@maita.net to discuss your visit. Thank you. Mike Latham Service Director

January 15, 2018

Fast and friendly Got me in quickly and my vehicle was ready earlier than promised ,, all done with a courteous friendly smile . Really nice walking in and they knew m More

by AMYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Sanchez
January 15, 2018

Great service! I came in for an oil change and was helped by Brian. He was friendly and knowledgeable about my vehicle. The waiting area was clean and comfortable. I More

by DANSKINM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
January 15, 2018

Courteous service Tried to find problem related to intermittent rough shifting but could not repeat the problem. They did seem to make a serious effort to find a probl More

by SEANDERSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryce someone and service manager might have been Mike Latham
January 15, 2018

Accommodating Work on car took longer than anticipated and the gentleman helping me provided a rental car to help me. Was grateful for the use of the car for sever More

by BSERRANO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Sigston
January 15, 2018

Service Overall Overall the service was fair to good because of the amount of time it took to take care of a minor problem. Steve Morris is an excellent service advi More

by MR.ROADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
January 15, 2018

Check engine Light One minor thing, when I arrived I was told to go to the second lane but that lane had a vehicle stopped near the entrance with no other vehicles ahead More

by OKRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
January 15, 2018

my car would not start. e It had actecd up for 2 days. I called Maita and they said to come in. It had happened before, a year ago. I am happy that when they said that it wo More

by CAROLYNMORFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sigston
January 12, 2018

great service My tire got blown out after skidding into a curb. I came to Maita riding on the spare. Got my tire and truck inspected, Got my tire put back on my tr More

by SNUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
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