3,852 Reviews of Maita Toyota - Service Center
10,000 service Glove box was not put back in correctly. Customer service rep got the technician who did it and got it corrected. She was very good. Glove box was not put back in correctly. Customer service rep got the technician who did it and got it corrected. She was very good. More
Poor service too long, poor service, no shuttle service, bill payment a hassle as paperwork incomplete, waited 30 minutes just to check in, waited 20 minutes to pi too long, poor service, no shuttle service, bill payment a hassle as paperwork incomplete, waited 30 minutes just to check in, waited 20 minutes to pick up car after payment. Too many workers running around with lack of coordination, More
Fast and friendly Got me in quickly and my vehicle was ready earlier than promised ,, all done with a courteous friendly smile . Really nice walking in and they knew m Got me in quickly and my vehicle was ready earlier than promised ,, all done with a courteous friendly smile . Really nice walking in and they knew my name , nice personal touch More
Great service! I came in for an oil change and was helped by Brian. He was friendly and knowledgeable about my vehicle. The waiting area was clean and comfortable. I I came in for an oil change and was helped by Brian. He was friendly and knowledgeable about my vehicle. The waiting area was clean and comfortable. I would definitely return in the future! More
Courteous service Tried to find problem related to intermittent rough shifting but could not repeat the problem. They did seem to make a serious effort to find a probl Tried to find problem related to intermittent rough shifting but could not repeat the problem. They did seem to make a serious effort to find a problem but said none was found. More
Accommodating Work on car took longer than anticipated and the gentleman helping me provided a rental car to help me. Was grateful for the use of the car for sever Work on car took longer than anticipated and the gentleman helping me provided a rental car to help me. Was grateful for the use of the car for several hours. More
Service Overall Overall the service was fair to good because of the amount of time it took to take care of a minor problem. Steve Morris is an excellent service advi Overall the service was fair to good because of the amount of time it took to take care of a minor problem. Steve Morris is an excellent service advisor but he has no control of the time it took to get service. I have a hard time understanding why the service personnel cannot fix a seat belt without ordering a new one??? More
Check engine Light One minor thing, when I arrived I was told to go to the second lane but that lane had a vehicle stopped near the entrance with no other vehicles ahead One minor thing, when I arrived I was told to go to the second lane but that lane had a vehicle stopped near the entrance with no other vehicles ahead of it so I entered the first lane. Brian checked me in and helpfully arranged for an Uber to take me home as the repair was expected to take longer than I was willing to wait. He called me once the problem was determined to be rodents with an estimate. The repair was completed within the estimated time. Brian quickly took my payment. There was about a fifteen-minute wait for my car after checking with the valet. A comment about the Uber service: I've never taken Uber before and admit that it is a bit more convenient than your previous in-house shuttle. The Uber drivers did arrive promptly. It, however, is a bit disconcerting to be driven by a driver with a breathalyzer installed. I am unclear on whether I should have been extremely distressed about it or comforted that at least he was not currently legally intoxicated according to the breathalyzer. The only complaint about the Uber driver on my return was that he had the thermostat set to about 90 degrees. I'd suggest that you contract with a real cab company with professional drivers possessing commercial drivers licenses. More
my car would not start. e It had actecd up for 2 days. I called Maita and they said to come in. It had happened before, a year ago. I am happy that when they said that it wo It had actecd up for 2 days. I called Maita and they said to come in. It had happened before, a year ago. I am happy that when they said that it would take awhile to check it out, they offered me a ride home with Uber. I left it overnight so that they could try a cold start. the only thing that worries me is that the only thing that was done on my car was that my grandson tighted a nut on the battery. Now, Maita or the security system business could not find any reason for the non start. More
great service My tire got blown out after skidding into a curb. I came to Maita riding on the spare. Got my tire and truck inspected, Got my tire put back on my tr My tire got blown out after skidding into a curb. I came to Maita riding on the spare. Got my tire and truck inspected, Got my tire put back on my truck. More