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Maita Toyota - Service Center

Sacramento, CA

4.0
3,852 Reviews

3,852 Reviews of Maita Toyota - Service Center

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January 29, 2018

Perfect! Val Valadez was great! He explained to me in detail what my car needed and what was going on with it. Very helpful, knowledgeable and pleasant. More

by LITORRES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Méndez
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 28, 2018

Highlander Service Dec 2017 The service as usual was professional and courteous. The maintenance was finished in a timely manner and a return phone call as prompt. I was, however More

by TOM.SACTOWN
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments Please reach out to Bethany for a clearer explanation of our revised transportation policy. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

Good service As usual, they provided great service. However, it was disappointing to see them stop their courtesy shuttle program which they have had for over ten More

by YO_SRI_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. Please reach out to Eddie Sanchez for a more detailed explanation of our improved transportation policy. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

simple and reliable service was fast, explanation of the service to be done was simple and easy to understand, very good quality service and everything that needs to be d More

by wetmejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

Unhappy longtime customer As a longtime customer, I am unhappy that my problem has not been solved after spending over $767. The problem is a check engine light that still sta More

by DONLEWIS01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez, Luis Mendez
Jan 27, 2018 -

Maita Toyota of Sacramento responded

I apologize for the concern over your vehicle that we are causing your wife and, in turn, you. Would you please send the repair order number to my email, mikelatham@maita.net , that I can begin to rectify the situation? Thank you for your kind words and actions. I'm ready to go to work for your satisfaction. Mike Latham Service Director

January 26, 2018

Overcharged and even after that not done service as discusse I am coming here from last 3 years for my 2014 Camry. I called for appointment for oil change and asked for price for service. Attendent told me $52.9 More

by CHARANPREET.3003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot but not from above
Jan 26, 2018 -

Maita Toyota of Sacramento responded

I apologize for the concern that we have caused and would like to make amends. Would you please contact me at mikelatham@maita.net that I can make this right for you? Mike Latham Service Director

January 26, 2018

Outstanding Service Brought in my RAV4 because battery issues, as a walk in. They quick determined it was my key fob that needed the battery, which they replaced; and the More

by RICOLETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 26, 2018

Loyal customer Never have a problem getting an appointment and always satisfied with the service. No reason to go anywhere else because everyone at Maita is focused More

by MDTAFOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowe, Jacob , Lance Pascual
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 25, 2018

60,000 check up Bob P. was honest and explained the service process. He didn't try to oversell any service options. And my car was ready on time and runs great. More

by FAIROAKSMAN
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 25, 2018

QUICK Took car in for 1st maintenance. All employees were polite and process was under an hour. Service center waiting area was large and comfortable.. Woul More

by MELISSA8366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

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