Maita Toyota - Service Center

Friendly service with great attitudes, quality work in a timely manner, never had been to this location before but will be back. timely manner, never had been to this location before but will be back. More

I always get an appointment right away. The people that work the service are very helpful & answers my questions truthfully. Very professional & friendly. The people that work the service are very helpful & answers my questions truthfully. Very professional & friendly. More

Good service, comfortable place to sit, clean restroom, nice coffee and breakfast shop. I like this location. nice coffee and breakfast shop. I like this location. More

The advisor Lisa Miller was knowledgeable and very helpful. She made my visit pleasant even though I had to wait more than I had planned. helpful. She made my visit pleasant even though I had to wait more than I had planned. More

Great customer service, jlisa was a great help in the service department and Johnathan great help in my purchase. Felt my vehicle was pricey but hybrids are more as to be expected. service department and Johnathan great help in my purchase. Felt my vehicle was pricey but hybrids are more as to be expected. More

Very good service and service personnel. I was told my maintenance service expired in June but I was never notified and would like information if I want to extend or renew it. If you could f I was told my maintenance service expired in June but I was never notified and would like information if I want to extend or renew it. If you could forward me information, thank you. More

We went in for an oil change, and they included a fuel tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for it. Be careful at this place. More

Maita Toyota has always been one of the best car dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service More

The service desk person, Lisa, was fantastic! Super friendly and spontaneously fixed the rear door lift problem we had. Just reprogrammed it! Would have given 5 stars, but Maita stopped the court Super friendly and spontaneously fixed the rear door lift problem we had. Just reprogrammed it! Would have given 5 stars, but Maita stopped the courtesy car wash. More

Maintenance person was not very attentive nor was he helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance appointment line. I advised service person I had an appointment. Maintenance person took me inside did what he had to do in the computer and told me it should take approximately 2 to 2.5 hours. I checked in 2.7 hours later and maintenance worker tellse it's almost done. I sat patiently and got up to inquire about my vehicle and the guy tells me nothing other than asking me if I had an appointment. I showed him email and text confirmation regarding my appointment. Gentle men then says I didn't have an appointment and tells me that my vehicle is just now being worked on after almost 3.8 hours. It then asked the manager about my vehicle. He the manager too tells me that I didn't have an appointment. I also showed the managery confirmed text and email but he didn't seem to care other than apologizing for what happened and did not bother to remedy the situation. All and all I felt very unappreciated and extremely unsatisfied with such terrible customer service More