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Maita Toyota of Sacramento
Sacramento, CA
5,016 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,016 reviews
June 10, 2016
Terrific experience! We had a wonderful experience with Jonny and David. Both were very easy to deal with. They made the no hassle transaction very pleasant. We drove f We had a wonderful experience with Jonny and David. Both were very easy to deal with. They made the no hassle transaction very pleasant. We drove from Fresno but it was worth the drive. Thank you Jonny and David! More
by Jckeller
Employees Worked With
Jonny De La Cruz, David MacAdams
May 27, 2016
STOP the customer service! Bad Brakes vs no service! I leased a vehicle from this place and for the first six weeks I took it back for the bad brakes and annoying squeak. Every time I took it in they sai I leased a vehicle from this place and for the first six weeks I took it back for the bad brakes and annoying squeak. Every time I took it in they said they took it for a test ride and could not duplicate the issue. After the fourth time they told me to bring it back when it was squeaking and they would have the shop foreman ride with me. Sooooo, I did and they said there was no one to ride with me at the time I brought it back (11am). The fifth time I took it back I had a service advisor ride with me while the brakes were squeaking and he documented the issue for the shop and they still did not fix the brakes because by the time they got to the vehicle the brakes had cooled off and they could not duplicate the issue. So one last time I took the car in to get the brakes fixed while squeaking and the shop foreman said the vehicle brakes met specifications and I could take it to a third party shop for an inspection. I took the car to Econo Lube on Arden and Fulton that day and the rear pads were worn down to the sensor. It took the great guys at Econo Lube ten minutes or less to figure out what the shop technicians and shop foreman at Maita Toyota could not figure out in six weeks. To top this off, I drive the car for one full day of work (Monday 5/23/16) in the bay area and the car breaks down on the bridge. The car would not move and lost power near Treasure Island. Once again I got off the bridge and called Maita Toyota. I spoke to the salesman and the shop foreman who was very concerned about the car only. The shop foreman was seemed more sad that the vehicle was abandoned on the bridge after asking me if I was with the vehicle still on the bridge. The vehicle gets towed off the bridge and is in a tow yard in Oakland, CA. I live in Sacramento so I need a ride home. It is Thursday and Maita Toyota still provides the same crappy half star customer service. I talked to the sales manager on Monday and he is trying to figure out if the leasing company or the company the car is leased for will pay for the tow and storage. This whole fiasco cost me a lot of loss wages being unable to drive the car with the known issue because it was leased for rideshare however the lease payment is still due. WHAT WOULD YOU DO? More
by cvgrant
Employees Worked With
Other Employees :
Ruben Guerrero, Eric Wilson, Steve Morris, Luis Mendez
April 18, 2016
Jonny was great! Loved buying a car from Jonny and Maita Toyota. Maita Toyota has a very large selection of cars on their lot to make sure we got exactly what we wante Loved buying a car from Jonny and Maita Toyota. Maita Toyota has a very large selection of cars on their lot to make sure we got exactly what we wanted. Jonny is a great manager also, he did not pressure us to buy but Maita Toyota offered us such an amazing price we couldn't say no. They are definitely looking out for the customer and want to make sure we are 100% satisfied when we left! Thank you Jonny and Maita Toyota! More
by Claudia123
Employees Worked With
Jonny De La Cruz, Mario Aguiar
April 08, 2016
My dad was so happy with his new car Johnny was very nice and helpful when we buy our new car. Hope to purchase again with Johnny next Time. I'm looking for to buy my Highlander 2017, I'l Johnny was very nice and helpful when we buy our new car. Hope to purchase again with Johnny next Time. I'm looking for to buy my Highlander 2017, I'll come back to johnny More
by vyvyan84
March 31, 2016
Low key and no pressure Finally----- a salesperson who listens to the consumer! Aside from giving her multiple Chili Peppers, she was patient, understanding, and really ca Finally----- a salesperson who listens to the consumer! Aside from giving her multiple Chili Peppers, she was patient, understanding, and really cared about my needs as a consumer versus just a quick sale! I highly recommend Colette and Maita Toyota More
by Basket Weaver
Employees Worked With
Other Employees :
Ben was lame, as soon as he from figured out we were not ready to buy he disconnected from us. Karl was nice, professional and expedient. Paul bought my truck and also was very attentive.
January 21, 2016
Knowledgeable and helpful My first car from this dealership was demolished by a hit and run driver in my driveway. For fear of being with out a car, leading to me losing my job My first car from this dealership was demolished by a hit and run driver in my driveway. For fear of being with out a car, leading to me losing my job and the burden that would be financially on my family we called Toyota Maita. I spoke with Mehdi and explained our situation to him. With in 2 hours on a Saturday (I know super quick for someone to call back regarding financing, I've had people take at least 24-48 hrs before). He had me approved for 2016 Corolla. My husband and I met with him in person later that day, he was very informative and helpful. He even explained the process of the different types of loans with us trying to find us a great deal. Needless to say my husband and I both left with two brand new Corollas that day thanks to him! Now, we are in reliable and safe cars our children feel comfortable and confident in. More
by Watkinswife129
Employees Worked With
Mehdi Raza
January 02, 2016
Worst customer service ever!! Worst customer service. Don't get back to you. The GM Eric and the owner Steve are rude and just want their money. Too bad you can't make money withou Worst customer service. Don't get back to you. The GM Eric and the owner Steve are rude and just want their money. Too bad you can't make money without customers! GO ANYWHERE BUT HERE!!! They just want your money and once they get it they treat you like dirt. More
by Cowgirl123
Employees Worked With
Eric Wilson
December 20, 2015
VERY HAPPY I bought my Camry from Jonny. He was really great he worked with us to get us the best deal. He is very friendly and professional at the same time. I I bought my Camry from Jonny. He was really great he worked with us to get us the best deal. He is very friendly and professional at the same time. I would recommend him to anyone looking to purchase a Toyota or Scion for that matter. Thanks Jonny great job your the best. More
by Deborah
Employees Worked With
Jonny De La Cruz
December 19, 2015
Awesome Mehdi Raza, was great. Efficient and great communication. Made this transaction go smoothly and I would recommend or refer Mehdi to a future car buy Mehdi Raza, was great. Efficient and great communication. Made this transaction go smoothly and I would recommend or refer Mehdi to a future car buyer. No pressure, just an easy no hassle purchase. Thank you very much for your service and assistance. More
by magic1cat
Employees Worked With
Mehdi Raza, Mario Aguiar
December 16, 2015
New Tacoma 4x4 I had the pleasure of doing business with Mehdi. He found a4x4 Tacoma that three other dealers could not locate. The entire staff was very polite. Eve I had the pleasure of doing business with Mehdi. He found a4x4 Tacoma that three other dealers could not locate. The entire staff was very polite. Everyone made the process very easy. More
by Craig
Employees Worked With
Linda Olavarri, Mehdi Raza, Lance Pascual
