Maita Toyota of Sacramento
Sacramento, CA
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellant experience with an out of state car purchase! I cannot express how appreciative I am to have dealt with Mehdi Raza, over telephone and email, with regard to my purchase of a 2017 Camry SE, for a d I cannot express how appreciative I am to have dealt with Mehdi Raza, over telephone and email, with regard to my purchase of a 2017 Camry SE, for a disabled family member in California, from my home in Pittsburgh, Pennsylvania. Although a long distance purchase may sound extremely complicated, Mehdi worked quickly to identify vehicles with the features I needed and was quick to answer all of my questions. He worked to give me a very competitive price and made sure I received all available discounts and rebates. I was very impressed with Mehdi's responsiveness to my unique circumstances and his follow through with comprehensive answers, as soon as I posed questions, as I was unable to see the vehicle and its features myself. Although I am over 3000 miles away, I received exceptional customer service during this process and I am confident Miata Toyota of Sacramento will be my family's "Go To" Toyota dealership for future sales and maintenance transactions. More
Great Experience, No Hassel ! Working with Johnny De La Cruz was fantastic ! he made sure I got what I wanted and so much more . Johhny De La Cruz and his finance team were terrifi Working with Johnny De La Cruz was fantastic ! he made sure I got what I wanted and so much more . Johhny De La Cruz and his finance team were terrific . As a first time car buyer I would definitely recommend this location and working with Johnny DLC !!! More
No hassle, great deal! I was fortunate enough to have Jonny De La Paz as my salesperson. He was straightforward and honest, and there was absolutely no haggling or hassle w I was fortunate enough to have Jonny De La Paz as my salesperson. He was straightforward and honest, and there was absolutely no haggling or hassle with the sale of the 2017 Camry I was purchasing. Also, October offers great rebates, and I benefitted from this. Jonny produced quickly an offer that was at Truecars prediction or better. I had done my homework so knew what everything would cost, and was ready to buy. I highly recommend Jonny at Maita Toyota in Sacramento. More
Incompetant We recently moved to Sacramento and some starting problems with an older Toyota that has been dealer serviced since we bought it out of state. First v We recently moved to Sacramento and some starting problems with an older Toyota that has been dealer serviced since we bought it out of state. First visit they said it was the battery but still had problems. Next visit it was the supposedly the alternator. Luis claimed the two were unrelated and wanted to charge additional diagnosis fees. I asked to speak with manager and Tami though it was funny. Funny that we now tell everyone we work with about the horrible service we received (I'm in aerospace, she's at a hospital) and we may never buy a Toyota again if that's the service we can expect from Maita. More
Service Department Very Slow Express oil change and tire rotation with an appointment takes 1 hour 45 minutes. They obviously have more business then they can handle, so they won Express oil change and tire rotation with an appointment takes 1 hour 45 minutes. They obviously have more business then they can handle, so they won't miss mine. One purpose of the no cost Toyota Care is to demonstrate how wonderful it is to bring your new car to the dealer for oil changes. Again 1 hour 45 minutes for basic simple service is unacceptable. Tony the manager didn't see the problem with that long of wait. More
I personally had a phenominal experience at this dealership. Michael Boyd went above and beyond to make to our customer experience really wonderful. No pressure sales team, with great customer service. I will de Michael Boyd went above and beyond to make to our customer experience really wonderful. No pressure sales team, with great customer service. I will definitely be a returning customer, and will recommend to friends and family. More
Lost Our Business Over $5 Clip My elderly mom brought her Prius in for service. When she left there was a part in her trunk. No explanation as to where it came from or why it was re My elderly mom brought her Prius in for service. When she left there was a part in her trunk. No explanation as to where it came from or why it was removed. Maita said the mechanic "found" the part loose and threw it in the trunk without noting it on the inspection sheet. When Mom asked about cost to repair, she was quoted one price. Then told the part needed to be painted to match. The price kept going up. I, her son, crawled under her car to find out. The part is attached under the car; no one will see it; it doesn't "need" to be painted although it is color matched. While I was under the car, I did notice the under engine cowling hanging down to the ground. Now I'm wondering why this wasn't noted on the inspection. I zip tied it up. I called Maita to have them install clips to permanently attach it. My elderly mom doesn't want to drive it. So here I am at Maita. And now they want me to pay $15 for three clips for something they probably broke; and they didn't notice on their "inspection". Maita even tried to say my mom broke it between the service appointment and when we noticed it. My mom doesn't drive on the freeway and she drives very little. We won't becoming back to Maita for service or car purchases. All over $15. The paperwork says my mom is a "valued customer". Apparently that value runs out at $15 or the extended warranty which ever comes first. I told them to enjoy the 15 bucks because that's the last buck I spend here! More
Highlander Purchase We just purchased our Highlander Limited with Dustin Clark and what a wonderful experience. My wife and I look at a car purchase as a 5 year event -- We just purchased our Highlander Limited with Dustin Clark and what a wonderful experience. My wife and I look at a car purchase as a 5 year event -- much like getting our teeth pulled. We visited 4 other dealerships and looked at a variety of different car brands--I have nothing negative to say about the visits with the other dealserhips, but I want to write about our most recent positive experience.. What I really appreciated from Dustin Clark and the crew at Maita Toyota were: 1.. Attentiveness 2. Knowledge about the car 3. True belief In their product (Toyota) and the dealership. 4. Honesty 5. Reliability. 6. Professionalism I was quite pleased to deal with Dustin from the process over questions we had regarding the car as well as the available options and comparisons to other available car brands. I was also quite pleased to see Dustin's enthusiasm for Toyota--as he had the Consumer Reports listed top brand for the Toyota Highlander as #1 -- (copy of the Consumer Reports 2016 list was right over his desk). He himself is a loyal Toyota owner and was quite blunt over the fact that he loved cars and dealing with people--He has been at the job for over 12 years -- which is pretty rare in this tough and competitive world of car sales. What also got me was his knowledge of the car and his willingness to get us a tremendously good deal. During our test drive, we asked about the Maita dealerships. Without skipping a beat, Dustin volunteered how he loved working for a family owned business and the Maita family commitment to cars and providing cars to people over the years. Dustin didn't sound contrived or sappy, but genuine that Dustin loved what he was doing, How could I NOT buy a car from this guy? Darrell, one of the sales managers went out of his way to be sure that our car buying experience was pleasurable and that we were taken care of, I as well appreciated Darrell's time and effort!!. Paul from Finance was professional and knowledgeable and had been at the business for 30+ years. This is the first time I have dealt with Maita -- but I feel that the employees were happy and that I in turn was taken care of. We closed the deal on a very late weekday. Despite being tired, they carried a professional demeanor and was tremendously patient. I highly recommend this dealership to my friends and family. After our car purchase, I received a follow up call for any questions and when I did call the dealership back -- there was a prompt answer by one of the receoptionsists. This is going to be the first time we will have owned a Toyota Highlander, and certainly in 5 years when it's my turn to get a new car, I will be looking forward to going back. More
Always awesome experience start to finish Medhi Raza is by far the best car salesman we have ever dealt with! He always is fast and efficient and get the exact car that I want. I have bought a Medhi Raza is by far the best car salesman we have ever dealt with! He always is fast and efficient and get the exact car that I want. I have bought a total of 6 cars from him in the last 10 years. More
Great experience Mehdi was awesome to work with. He helped me get the right car for the best price. Overall Mehdi was very informative about lease options and what car Mehdi was awesome to work with. He helped me get the right car for the best price. Overall Mehdi was very informative about lease options and what cars were available and got me into a Toyota Corolla set up like I wanted right color and options at the monthly payment I requested. I will definitely return to Maita when I need a new car and especially have Mehdi work with me again. More