Maita Toyota of Sacramento

Great service and great place to buy a Prius Have bought two cars from maita and both times the experience was very good. The person Lance who started the process was very good and helpful. Have bought two cars from maita and both times the experience was very good. The person Lance who started the process was very good and helpful. More

Amazing dealership and employees. I purchased my first dealership from Maita Toyota in 1989 and they were at a different location so I went back. The experience I had from the time I I purchased my first dealership from Maita Toyota in 1989 and they were at a different location so I went back. The experience I had from the time I walked in the doors was wonderful, We walked onto the lot and a friendly sales man Ben Ossome came up to us showed me SUVs then walked off the lot to contuniued looking but came back to Ben and made a deal. Very respectable and kind made a deal and left with a new vehicle ... More

GREAT customer service. I was treated like royalty. Easy money. Management and my sales rep worked tirelessly to get me into a car that would fit my budget I was treated like royalty. Easy money. Management and my sales rep worked tirelessly to get me into a car that would fit my budget More

Mehdi Raza Great salesman! Great service! Fantastic buying experience from the begining to the end. Very unique experience with all staff. All were very friendl Great salesman! Great service! Fantastic buying experience from the begining to the end. Very unique experience with all staff. All were very friendly, caring and very patient. By far the best car buying experience we've had. We have purchased 8 new cars in the last 16 years, 3 in the last 3 years and will definately return to Maitas. Thank you! More

Excellent Our experience at Maita was outstanding! Price was less than other competitive dealers. Both Michael and Shane were friendly and professional. Defini Our experience at Maita was outstanding! Price was less than other competitive dealers. Both Michael and Shane were friendly and professional. Definitely come back again! More

Pleasant Experience Ben welcome us with pleasant voice and treated us like family. He gave us water to drink and never tired of our consistent demand of informations we n Ben welcome us with pleasant voice and treated us like family. He gave us water to drink and never tired of our consistent demand of informations we needed to help us figure out which kind of payment plan we would prefer. He itemized all that we needed to know about the car before checking it out of the store. Called us and made sure we arrive home safely. This is our 3rd time of acquiring a new car. We can say that is this the best experience we have had, and we thank Ben for it! More

My new car From the time I entered the showroom until the time I left, the experience was positive. Colette seemed as excited as I was that the dealership had From the time I entered the showroom until the time I left, the experience was positive. Colette seemed as excited as I was that the dealership had the exact car I wanted. Al was knowledgeable and gentlemanly, a refreshing change from the usual car salesman. More

Review for Jim Thomas Firstly, I've had this car since the end of August, and I've gotten over 10 emails asking me to "share my experience". I've held off due to the issues Firstly, I've had this car since the end of August, and I've gotten over 10 emails asking me to "share my experience". I've held off due to the issues I keep finding while driving my new vehicle that were not mentioned in the sale, and have tried to chill and chalk it up to a large loan that I got sucked into. 1. Jim Thomas was unfortunately my "salesman". He was anything but. He didn't listen to what I was asking him, or requesting in a new car, and I didn't know how to ask for another salesman without making it awkward. He continually interrupted both my boyfriend and me, completely ignoring our inquiries. I would let him finish talking, and ask again in case he didn't hear me....which didn't work. He showed me cars I didn't even ask about, and completely ignored me when I asked about used cars for purchase, until I walked over to it and pointed it out specifically (hour 3 - after telling me no, we don't sell used cars). 2. They ran my credit 5 times....FIVE. My credit score went down 21 points....why would you run it 5 times, especially without my OK??? At least ask! Everyone knows that running your credit, decreases your score. 3. Both salesmen (don't recall the other gentleman's name), seemed to want to just get me to buy something, and didn't take into consideration what I wanted, or what I was asking for. They kept revisiting the possibility of a different car, which I had already made clear, I did not want. They wouldn't back off of it - super annoying to have to continually say no for 4 hours. 4. Both salesmen "finally" found me a car that they could get me into that was most similar to my Prius 2015 and that worked with my current budget. They had me drive The Pruis c, which is nothing close to a full sized Pruis. Unfortunately, they made it seem like this was literally my only choice, and there wasn't any other options. We test drove it for a bit, and after a lot of prodding on their part, I felt like this was my only choice. I noticed that there wasn't a power mode, and that the car had 0 power, but it worked with my budget, so I let that go. What both Jim and the other guy failed to point out, is that not only is there no power mode, but there is NO cruise control which is a basic feature, NO back speakers (camouflaged to look like there are speakers - unless you ask - lame) and the car is a gutless wonder. They kept mentioning that the car "get's 54 miles to the gallon", which is a load of crap, because I have driven it normally, and even like a granny, and it doesn't get anywhere NEAR that. So far, the best mileage I've gotten was 41 mpg. (Where's the other 13 mpg?) 5. When I went to sign for the car, I was told that there is NO POSSIBLE WAY to return the car. I was told this by both the second salesman, and the man who wrote up the papers for the car sale in the back. However, when I went back to grab something from my old car that I forgot to take with me, I mentioned that I was missing my old car, and wasn't pleased with the one I had purchased the previous night. The second sales man from the night before told me completely different story that what he had the day before: "You're able to switch to a different car with a $500 charge, but you opted out of that, so there is no chance of returning it." If I was told the correct information to begin with, I would have opted in. 6. The person who wrote up the papers for the sale told us that if we give them a 9/10 on the review, they will automatically be flagged and get spoken to from the head of the dealership, so, "Make sure to give us a 10/10 on everything!" They would've gotten 10/10 if they had done their job correctly. Now I'm stuck with a gutless wonder for the next 5-7 years. Thanks Maita! I will never recommend you to friends in the area! More

Helpful staff Convenient location, helpful staff, honest price, wide choice of good cars. It was a good experience for me and thanks Toyota finance for helping me w Convenient location, helpful staff, honest price, wide choice of good cars. It was a good experience for me and thanks Toyota finance for helping me with my purchase. More

Satisfied We got a great deal and are very happy with our Prius. All the folks were great. No hard salespersons here. Ben was very friendly informative and prof We got a great deal and are very happy with our Prius. All the folks were great. No hard salespersons here. Ben was very friendly informative and professional. Finance person Tanya was also friendly and professional. Can't remember the name of our other salesman that helped but he was also great. Our family has bought five cars from Maita. It is a good dealership. More