Maita Toyota of Sacramento

Great Experience Overall, service was great. The service staff were friendly, helpful and honest. The only negative mark was that the mechanic left a white substance Overall, service was great. The service staff were friendly, helpful and honest. The only negative mark was that the mechanic left a white substance all over my floor mat. Luckily, it washed off. More

Smog Check & Check Engine Light Service advisors were very helpful. My 2006 Highlander needed a smog check. I waited in the clean and relatively quiet waiting area while it was bei Service advisors were very helpful. My 2006 Highlander needed a smog check. I waited in the clean and relatively quiet waiting area while it was being checked. It was a pleasant wait and the smog check was completed within the estimated time. The very next day I had to bring in my 2004 Prius because the Check Engine Light came on. I waited again in the waiting area until the Prius had been checked. The Service Advisor told me what needed to be done, the cost estimate including labor, and the repair time. He offered me and I received a free rental while my Prius was repaired, so I could get to my afternoon appointment. The Prius was repaired within the estimated time and the repair cost was under the estimate. More

Excellent Service The battery on my Prius went dead. I called Marlon and he advised me to have it towed in to him. When he got it he called, explained what diagnostic The battery on my Prius went dead. I called Marlon and he advised me to have it towed in to him. When he got it he called, explained what diagnostics needed to be done, cost and time it would take. Kept me informed every step of the way and even got it fixed by mid day. He also suggested doing the next maintenance service since it was within 500 miles to save me a trip. I call Marlon for all my problems/questions. He has always been courteous, professional, and knowledgable. More

Consistent Excellence Our advisor Luis is always the most helpful, and he remembers us and knows our history. Honesty and positive professionalism are a constant with him Our advisor Luis is always the most helpful, and he remembers us and knows our history. Honesty and positive professionalism are a constant with him and staff at Miata, that’s why we continue to come. More

Fast and friendly I have received nothing but excellent service from this center since I first bought my used Rav4 from this dealership. Friendly customer service, fas I have received nothing but excellent service from this center since I first bought my used Rav4 from this dealership. Friendly customer service, fast and efficient technicians/mechanics, and very helpful shuttle service to and from work. Thank you! More

90000 mile I had excellent service from Bob sigston. The 90,000 mile check-up took much less time about an hour than I thought it would. I was very pleased with I had excellent service from Bob sigston. The 90,000 mile check-up took much less time about an hour than I thought it would. I was very pleased with the work that was done on my car and I most certainly would recommend Maita Toyota to anyone. More

Change the oil and filter. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. More

Regular service maintenance--oil change I take my 20016 Toyota Prius into Maita Toyota about every six months for an oil and maintenance check. For the most part I am always pleased with th I take my 20016 Toyota Prius into Maita Toyota about every six months for an oil and maintenance check. For the most part I am always pleased with the service. It's generally fast since I don't make appointments for the most part and unless it's a bigger job. Today, my Adviser was Lawrence Rochelle. He was a very nice person, most helpful, honest and very professional. After sitting in the lounge for almost and hour he came over to tell me that they were just finishing up with my car. I really appreciated this information . It gave me heads up that I didn't have much longer to wait and I like that. Also, when I first drove up, the young man that took my information was very professional too. I'm sorry I didn't catch his name. More

Satisfactory Really liked getting uber ride to and from my home. Originally was told repair would take about a day, so I rented a car from rental department for an Really liked getting uber ride to and from my home. Originally was told repair would take about a day, so I rented a car from rental department for an appointment I rescheduled. I received no updates regarding more time being needed to repair my car. Since the rental car was due back in 24 hr. I left two messages for my service advisor and did not get a return call. I called a third time and left a message for my service advisor saying I was driving over to return the rental. My car was not ready and I had to repeat process to rent for another day. Then after paying over $1200 for repair work, not even my front window was cleaned. I was happy that I did not have to pay for the additional rental day. More