Maita Toyota of Sacramento

simple and reliable service was fast, explanation of the service to be done was simple and easy to understand, very good quality service and everything that needs to be d service was fast, explanation of the service to be done was simple and easy to understand, very good quality service and everything that needs to be done was all done in a day More

Unhappy longtime customer As a longtime customer, I am unhappy that my problem has not been solved after spending over $767. The problem is a check engine light that still sta As a longtime customer, I am unhappy that my problem has not been solved after spending over $767. The problem is a check engine light that still stays on. The advice given was that as long as the light does not start flashing, there should be no problem. Try telling that to a wife that drives that car! I have always had outstanding service from you and will not "badmouth" you. But, I am not happy! More

Overcharged and even after that not done service as discusse I am coming here from last 3 years for my 2014 Camry. I called for appointment for oil change and asked for price for service. Attendent told me $52.9 I am coming here from last 3 years for my 2014 Camry. I called for appointment for oil change and asked for price for service. Attendent told me $52.95 but when I reached there my service advisor charged me $69.95. I did not see that price at first instant. When I saw price is higher then committed then I talked to service advisor. He said for oil change it is $52.95 but we are doing tire rotation and top up fluids. I told him I don't want tire rotation because I got that service free from Costco (Tires bought from Costco). But he said you want to top up fluids so price will remain same even if don't want tire rotation. When my car came I saw all fluids levels were same except windshield water. I talked to him again but he said if we told up other fluids( brake oil, coolant etc) then it will overflow. These are at good level and "above low" level. He was right my fluids are "above low" but these are just above low and "too much low from high level". My next service is after 10000 miles and I don't think these fluids will be above low far that long. I paid for service extra $17+ tax but still did not get what forgot what I paid. I think this is not good for customers who are coming to you from last 3 years and trust you. Behavior of service advisor was good. He was friendly to talk. So No complain with behavior but definitely from service. More

Watch your back Maita pushed loan information through to incorrect institution and refuses to fix it. Rude representatives act like it's out of their hands and refuse Maita pushed loan information through to incorrect institution and refuses to fix it. Rude representatives act like it's out of their hands and refuse to take responsibility or even apologize More

Outstanding Service Brought in my RAV4 because battery issues, as a walk in. They quick determined it was my key fob that needed the battery, which they replaced; and the Brought in my RAV4 because battery issues, as a walk in. They quick determined it was my key fob that needed the battery, which they replaced; and they agreed to do a service maintenance. My wait time was less than an hour. More

Loyal customer Never have a problem getting an appointment and always satisfied with the service. No reason to go anywhere else because everyone at Maita is focused Never have a problem getting an appointment and always satisfied with the service. No reason to go anywhere else because everyone at Maita is focused on satisfying the customer. More

60,000 check up Bob P. was honest and explained the service process. He didn't try to oversell any service options. And my car was ready on time and runs great. Bob P. was honest and explained the service process. He didn't try to oversell any service options. And my car was ready on time and runs great. More

QUICK Took car in for 1st maintenance. All employees were polite and process was under an hour. Service center waiting area was large and comfortable.. Woul Took car in for 1st maintenance. All employees were polite and process was under an hour. Service center waiting area was large and comfortable.. Would recommend. More