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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,017 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,017 reviews

February 08, 2018

Great Buying Experience It was time to replace our 15-year old Highlander and decided on a new Rav4. After visiting three other Toyota dealers which ended in frustration, we More

by DAUDISIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette Shouger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2018

Maintenance Got an appt within 24 hours of calling, super friendly and my car was done within a few hours! Ryan was very efficient and friendly! More

by ZAJDAM
Recommend Dealer
Yes
Employees Worked With
Ryan Nabati
February 08, 2018

Uses uber I love that they use uber to shuttle you while you wait for your car so you don’t have to worry about the hassle of a shuttle van. More

by MONICAWHIT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
Feb 10, 2018 -

Maita Toyota of Sacramento responded

We deliberated long and hard before switching to UBER for our transportation needs. The deciding factor for us is their ever available fleet of vehicles vs. the three shuttles that we were able to provide. Thank you, Mike Latham Service Director Maita Toyota

February 08, 2018

Great Car-Buying Experience! We were referred to Jonny DeLaCruz through the Costco Auto Program. He was very prompt, polite, extremely knowledgeable about Toyota and very personab More

by Happy Nana and Papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez, Finance Manager, Jonny De La Cruz
February 08, 2018

Steve Morris I thank Steve for all the help. Steve is "On Top" of what need to be done and is also a "good Listener". I wish he was one of my employees! More

by WAYTOGOMALONE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
Feb 10, 2018 -

Maita Toyota of Sacramento responded

Steve has been helping our customers in the same "On Top" manner since 1984. Thank you for recognizing his talents. Thank you again, Mike Latham Service Director Maita Toyota

February 07, 2018

maintenance visit 125,000 got basic oil change, multi point inspection, and tire rotation. recommended new lug nuts for the wheels, said they were rounded. Kind of surprised me More

by KRAMER.JAMESESL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remembe
Feb 10, 2018 -

Maita Toyota of Sacramento responded

I's ask that you reach out to me at mikelatham@maita.net that I can get you a better explanation than "rounded" Thank you, Mike Latham Service Director Maita Toytoa

February 06, 2018

Very poor customer services Took my new Sienna van for the finish touch and alarm installed. When I picked up the van, one of the floor mat was missing. When I told Lawrence, o More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason, Lawrence, receptionist
Feb 06, 2018 -

Maita Toyota of Sacramento responded

I am sorry for our lack of performance. You certainly should expect that your vehicle will be returned better than when you dropped it off with us for servicing. I can be reached at mikelatham@maita.net so that I can make this right for you. Thank you for taking the time to bring this to my attention. Mike Latham Service Director

February 06, 2018

Toyota Evaluation Worked with Service Manager Bryce Shibata and found him very informed, accommodating and professional. It was clear he took the time to listen to the More

by JRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Maita Toyota of Sacramento responded

Thank you for responding positively to Bryce and his efforts to resolve the concern with your 4Runner. We don't often receive positive comments when we are unable to resolve vehicle concerns to our customers' satisfaction. Would you reach out to me @ mikelatham@maita.net to allow me to forward your concerns to Toyota Technical for another set of eyes on the concern. Thank you again, Mike Latham Service Director

February 06, 2018

Wonderful experience From sales to customer relations, all services were high quality. Especially salesperson, Richard. My purchase was unique. Richard sold me a new car o More

by JS_TAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD MIDSON
February 06, 2018

Great early morning service on Saturday Last Saturday, I arrived at 8 a.m. for my service. I was in and out of the service center in an hour. Great service, smiles and confident advice. I More

by JDMICHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
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