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Maita Subaru - Service Center

Sacramento, CA

4.9
91 Reviews

91 Reviews of Maita Subaru - Service Center

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July 16, 2024

Service staff always goes above and beyond, Jacob is aways there to help. They make sure to give you the best service with a smile and correct any issues with our Ascent. More

by cguzmanfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 17, 2024 -

Maita Subaru responded

Thank you for the kind words! We're delighted to hear that Jacob and our Maita Subaru service staff consistently provide excellent care. We appreciate your trust in us with your Ascent!

July 09, 2024

Excellent service. Nice dealership. Knowledgeable and professional service staff. Everyone there is always very helpful. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
Jul 09, 2024 -

Maita Subaru responded

Hi Wendy, thank you for the kind words! We're glad to hear our team at Maita Subaru provided excellent service and a helpful experience. We look forward to serving you again! Safe travels!

July 09, 2024

Great service as usual for my WRX. It was thoughtful and efficient. I would definitely return for any future other service. More

by mark.e.lasalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 09, 2024 -

Maita Subaru responded

Hi Mark, thank you for the kind words! We're glad to hear your Subaru WRX service was thoughtful and efficient at Maita Subaru. We look forward to assisting with any future needs! Safe travels!

July 08, 2024

Great dealership. Great staff and excellent customer service. I always feel that I can trust them to take good care of my car. More

by Yechico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 09, 2024 -

Maita Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Maita Subaru has earned your trust and provided excellent service. We look forward to continuing to take great care of your car! Safe travels!

June 21, 2024

Not only did I get a great trade in allowance for my 2022 Ascent towards my newly purchased 2025 Forester, the sales team went above and beyond to make my experience wonderful and stress free. If that is no More

by Wicky50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in the Service Department and Levi the Specialist. i can’t forget the salesman Mike who walked me through the entire buying process. He was amazing.
Jun 24, 2024 -

Maita Subaru responded

Thank you for sharing your fantastic experience with us at Maita Subaru! We're delighted to hear that our sales team and Levi made the process smooth and enjoyable. Enjoy all the new features of your 2025 Forester, and we look forward to seeing you again in the future!

March 05, 2024

Everyone is amazing. I feel well taken care, everything is explained. Great job! I will be back. More

by wroed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 05, 2024 -

Maita Subaru responded

Hi W Roed! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that you feel well taken care of. We strive to provide excellent service and clear explanations to all our customers at Maita Subaru!

February 05, 2024

The Great customer service department and great attention to detail brings me back to Maita Subaru! More

by roshar204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Gagliano
Feb 06, 2024 -

Maita Subaru responded

Roshar, thank you for choosing us! We hope to serve you again in the future. Safe travels!- The Maita Subaru Team

November 21, 2023

Alls well that ends well! And this ended well! Got a very quick appointment, dropped off, called in a few hours and picked up. More

by stainlessbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 22, 2023 -

Maita Subaru responded

We're glad to know that your experience with Maita Subaru was swift and satisfying! We appreciate the positive feedback. Safe travels in your vehicle!

November 13, 2023

Well, it started with my service writer. I don’t have my work order in front of me, but I believe it was Bert Johnson. I’ve had him in the past, and he just has a good way of explaining the More

by milanvickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
Nov 14, 2023 -

Maita Subaru responded

We're glad to know that our service writer was able to provide you with a clear explanation and realistic pricing for your car's needs at Maita Subaru. We understand the importance of straightforward, honest service especially in these challenging times. Thanks for sharing your experience!

October 25, 2023

Took my car in to have a hatchback repaired. They repaired it, but they scratch the whole back of the inside of my hatchback. Not very happy with it at. More

by virginiacontreras4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Penske
Oct 26, 2023 -

Maita Subaru responded

We're sorry to learn about the scratches on your hatchback after its repair at Maita Subaru. We aim for top-notch service and it seems we missed that mark in this case. Please reach out so we can address this issue promptly. Thank you, Ben Lee - Service Manager - 916-486-8500