Maita Subaru

This was my first service at Maita Subaru. I took my 2019 Subaru Forester in for a six months checkup. I went to the wrong end of the building and two very patient employees guided me around t I took my 2019 Subaru Forester in for a six months checkup. I went to the wrong end of the building and two very patient employees guided me around the building then escorted me inside. More

Outstanding customer service! The best I have ever experienced! I purchased my 2021 Subaru Crosstrek Hybrid there as well, also outstanding customer service! The best I have ever experienced! I purchased my 2021 Subaru Crosstrek Hybrid there as well, also outstanding customer service! More

I moved to Sacramento from SF about 6 months ago, and I have been to Maita Subaru a couple of times already. All service specialists I have encountered are very polite, helpful, and efficient. The servic have been to Maita Subaru a couple of times already. All service specialists I have encountered are very polite, helpful, and efficient. The service is outstanding. I am not in need of purchasing a new car any time soon, but when I do, I would definitely go back to Maita Subaru. More

Excellent customer service! The moment I pulled into the service department lane I was greeted by a service tech. He handled the paperwork promptly and whisked my car away for t The moment I pulled into the service department lane I was greeted by a service tech. He handled the paperwork promptly and whisked my car away for the oil change. Huge waiting room with all the drinks and snacks to keep anyone happy! Was a quick in and out, always a pleasure! More

Jacob had a smile on his face as he greeted me. After he had asked me what brought me in today, he proceeded to make some notes and then walked to the building and held open the door for me. He ty After he had asked me what brought me in today, he proceeded to make some notes and then walked to the building and held open the door for me. He typed and printed the forms to began service on my vehicle. After I signed a form he gave me a copy and pleasantly said to make myself comfortable in the waiting area. The wait area is spacious and is stocked with complementary bottled water and snacks. However, if a person wants refreshments from the vending machines, there is a large selection of drinks and snacks. The service my vehicle needed was completed under the time frame Jacob stated. I had a question about using my phone to get maps displayed on the screen (I got a new phone) and Jacob was able to assist me with it. He was very pleasant and seemed happy to assist me and afterwards asked if I had any more questions. Jacob is a gem for you to have on your staff. Thank you, Jacob keep up the great service. ✌️ More

I HAVE DRIVEN NOTHING BUT SUBARUS SINCE 1978. I TRIED ANOTHER DEALER BEFORE RETURNING TO MAITA. AND DEALT WITH A GREAT SALESMAN AND OTHER, SIMETIMES FAMILIAR PEOPLE I HAD DEALT WITH IN THE PA I TRIED ANOTHER DEALER BEFORE RETURNING TO MAITA. AND DEALT WITH A GREAT SALESMAN AND OTHER, SIMETIMES FAMILIAR PEOPLE I HAD DEALT WITH IN THE PAST. I AM NOW THE VERY PLEASED OWBNER OF A 2022 CROSSTREK. More

Finance was efficient and I really liked the service department. I came in for a minor fix and they were so nice and helpful. department. I came in for a minor fix and they were so nice and helpful. More

They are terrific: Great service, fair prices, nice people. I have been with them ever since we moved to Sacramento, and we mean to stick with them Looking forward to our first electric car! people. I have been with them ever since we moved to Sacramento, and we mean to stick with them Looking forward to our first electric car! More

My 2022 Outback is my fourth Subaru, my first purchase from Maita, and my all-time first purchase of a new vehicle sight-unseen. From my first call to explore placing an order to the vehicle's subsequent from Maita, and my all-time first purchase of a new vehicle sight-unseen. From my first call to explore placing an order to the vehicle's subsequent delivery, and every step along the way, the process was simple, smooth, very well organized, and professionally handled. On the day I took delivery, half a dozen different people, all very friendly and knowledgeable, walked me through everything I needed to know and learn. Maita Subaru is the ABSOLUTE BEST!!! More

From the time I purchased my first Subaru in 2016 Maita Subaru is my preferred dealer. The staff come out to greet me while I’m still in my car to get mileage and any concerns I might have. We do a walkabo Subaru is my preferred dealer. The staff come out to greet me while I’m still in my car to get mileage and any concerns I might have. We do a walkabout of my Outback to document any scratches, etc My vehicle is always ready when they say it will be. I hope to keep my Auto in good running order with Maita Subaru’s help! More