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Maita Subaru

Sacramento, CA

4.7
129 Reviews

2400 Auburn Blvd

Sacramento, CA

95821

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Showing 129 reviews

December 12, 2022

I pull up in the bay and staff come out immediately to get my Outback on its way for service More

by S. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lee
Dec 13, 2022 -

Maita Subaru responded

It makes us happy to hear that your visit to our service center went so well! Thank you for trusting Maita Subaru with your Subaru Outback!

December 04, 2022

Very easy process. I worked with Ben Rios and he was excellent. Levi Whittaker made sure I understood how everything, inside and outside, worked in my new car. Electron More

by Camila V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rios, Levi Whittaker
Dec 06, 2022 -

Maita Subaru responded

Camila, we're so glad Ben & Levi had the opportunity to assist you with your beautiful new Forester Wilderness! Thanks for trusting Maita Subaru with your business and please don't hesitate to reach out if we can be of service again in the future!

November 21, 2022

I regret buying my Subaru here. It wasn't easy and stress free process. When it comes to numbers they don't like to negotiate even putting high Dp. After all the xx, it took them an More

by hvin82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nevermind
Nov 22, 2022 -

Maita Subaru responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to talk with you. Sam Cobb - General Sales Manager - 9164868500

November 12, 2022

They are all so very nice and helpful. Very pleased with all my service there at Maita Subaru. They go the extra mile for you. More

by Ava
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric , Eric ,Fred, Levi
Nov 15, 2022 -

Maita Subaru responded

It's wonderful to have you as a Maita Subaru customer, Ava! Thank you for leaving us such a great review!

October 31, 2022

Service has always been prompt and the service personnel always keep me informed about my car. And I appreciate that they run it through the car wash for me! Good quality service. More

by dridden62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I knew…They are always really nice!
Nov 01, 2022 -

Maita Subaru responded

This is what we love to hear! Glad our team went above and beyond for you! -Maita Subaru

Nov 01, 2022 -

dridden62 responded

I’ve been back to the dealership three times for regular maintenance appointments and the service has always been great. They genuinely seem to care about the needs and concerns of their clients.

October 24, 2022

Great customer service, polite, efficient, Shane was wonderful! He kept me informed, minimum wait on service. Had tires rotated, multi point inspection done, oil changed, was done in less than 35 minu More

by Mia S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
Oct 24, 2022 -

Maita Subaru responded

Thank you for your review, Mia! We're so happy that we provided you with an efficient service experience! We look forward to seeing you next time!

September 26, 2022

Great friendly service on my Forester. I had my oil changed and my tires rotated and the multi point inspection done . Completed in less than one hour. More

by happywilson916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dave.
Sep 27, 2022 -

Maita Subaru responded

Thank you for trusting the Maita Subaru team with your Forester! We hope we can be of service to you again in the future!

Sep 28, 2022 -

happywilson916 responded

yes

September 19, 2022

Great service on my 2018 Outback. Had oil changed and tires rotated. They did a multi point inspection, also. Completed in about an hour. Service man kept me informed. Polite fol More

by Carol8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Sep 22, 2022 -

Maita Subaru responded

Thank you for trusting the Maita Subaru team with your Outback! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

August 23, 2022

Service Advisor David White and his technician took care of my 2022 Subaru Legacy Touring XT. Prompt, professional and treated me right. Highly recommend Maita Subaru for service. A++++ More

by Tim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David White
Aug 24, 2022 -

Maita Subaru responded

Thank you for trusting Maita Subaru with your Legacy, Tim! David & the team look forward to serving you again next time!

June 18, 2022

Went to buy a car there bibe was of from a min monent youbwalk in they fave me some bs about my trade and didnt want to take it even though its a new car still under warranty went to a different Subaru d More

by Marz Fific
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harven
Jun 20, 2022 -

Maita Subaru responded

Hi Marc, I'm sorry to see you can not recommend our services. We appreciate your honest feedback and will address your comments with our team in hopes of improvement for future customers. Thanks, Sam Cobb - General Sales Manager - 9164868500

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