Maita Subaru
Sacramento, CA
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Excellent personalized service at reasonable cost I recently moved to Sacramento and needed to find service for my 2013 Subaru Crosstrek. I generally avoid dealerships for routine service because they I recently moved to Sacramento and needed to find service for my 2013 Subaru Crosstrek. I generally avoid dealerships for routine service because they're usually overpriced, but when I got estimates for a 60,000 mile service from a number of auto shops, I discovered Maita was either less expensive or nor more expensive than most of the shops. So I went there and was very pleased with the personal attention, courtesy, and competence there. No hard sells, honest descriptions of "you could repair this or leave it be, here are your options..." Calls returned promptly, service done promptly. I recommend them highly. More
They are well organized They have staff to take care of all your needs and questions. The internet sales person was straightforward and the technical person who explained all They have staff to take care of all your needs and questions. The internet sales person was straightforward and the technical person who explained all the i options of the vehicle was very knowledgeable More
Excellent service Friendly, helpful. Polite, goes the extra mile to arrange things like loaners. Never felt they were exaggerating problems - very helpful on what thing Friendly, helpful. Polite, goes the extra mile to arrange things like loaners. Never felt they were exaggerating problems - very helpful on what things to fix, what not. More
Excellent Staff I’m very pleased with all the staff I have had c ontact with. The service is excellent. The staff listened to my questions and was excellent. I’m very pleased with all the staff I have had c ontact with. The service is excellent. The staff listened to my questions and was excellent. More
Very efficient service department! Right on top of it, I had a tire start losing air, I got two texts and a starlink notification - repaired the next day, including towing service. Right on top of it, I had a tire start losing air, I got two texts and a starlink notification - repaired the next day, including towing service. More
Great service I walked in on a very busy day and they still accommodate me. The service manager is very knowledgeable and friendly. The service is great at this lo I walked in on a very busy day and they still accommodate me. The service manager is very knowledgeable and friendly. The service is great at this location. More
Accepted Costco price We went to Maita Subaru specifically to get the Costco price on a new Subaru. Sherry was very friendly and helpful. The one we wanted arrived a little We went to Maita Subaru specifically to get the Costco price on a new Subaru. Sherry was very friendly and helpful. The one we wanted arrived a little sooner than expected, which was great. Our experience at the dealership was fine, everything went smoothly, my only complaint was that we were there for too long - getting all the features explained, etc. We would certainly purchase there again. More
Mattis Subaru Maita Subaru offers any customer superb service, no matter WHAT the problem is, no matter WHO the person is. I am prime example! 5 STARS! Maita Subaru offers any customer superb service, no matter WHAT the problem is, no matter WHO the person is. I am prime example! 5 STARS! More
Beyond Satisfied The whole transaction took less then 2 hours and I was on the road enjoying my new Forester. Everyone was so nice and answered any question I had with The whole transaction took less then 2 hours and I was on the road enjoying my new Forester. Everyone was so nice and answered any question I had with no hesitation. More
Very Satisfied! I recently had my car serviced at MAITA Subaru and was completely satisfied with the service. In addition to the good service, there was coffee, water I recently had my car serviced at MAITA Subaru and was completely satisfied with the service. In addition to the good service, there was coffee, water and snacks available in the waiting area. Nice chairs with trays for laptops and newspaper. Will definitely come back. More