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Maita Subaru

Sacramento, CA

4.8
146 Reviews
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2400 Auburn Blvd

Sacramento, CA

95821

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Showing 146 reviews

April 21, 2022

Excellent customer service! The moment I pulled into the service department lane I was greeted by a service tech. He handled the paperwork promptly and whisked my car away for t More

by Poison209187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben lee
Apr 21, 2022 -

Maita Subaru responded

Thank you for visiting us here at Maita Subaru! We appreciate your wonderful feedback and hope we have the opportunity to serve you again in the future!

April 04, 2022

Jacob had a smile on his face as he greeted me. After he had asked me what brought me in today, he proceeded to make some notes and then walked to the building and held open the door for me. He ty More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 05, 2022 -

Maita Subaru responded

Thank you so much for the wonderful feedback! We're happy to hear Jacob made your visit with us a great one and we'll be sure to share these kind comments with him. Thanks for choosing Maita Subaru and please don't hesitate to reach out if we can be of service again in the future!

March 23, 2022

I HAVE DRIVEN NOTHING BUT SUBARUS SINCE 1978. I TRIED ANOTHER DEALER BEFORE RETURNING TO MAITA. AND DEALT WITH A GREAT SALESMAN AND OTHER, SIMETIMES FAMILIAR PEOPLE I HAD DEALT WITH IN THE PA More

by mikeypharm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CLARK VIEGAS
Mar 23, 2022 -

Maita Subaru responded

Wow, Mikey! It means so much to hear that we've made your experience so great! Thank you for choosing Maita Subaru to get your new 2022 Crosstrek! We hope to see you again!

March 03, 2022

Finance was efficient and I really liked the service department. I came in for a minor fix and they were so nice and helpful. More

by Jdelasarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Mar 03, 2022 -

Maita Subaru responded

Thank you for your 5-stars! Our team appreciates your kind words! -Maita Subaru

February 28, 2022

They are terrific: Great service, fair prices, nice people. I have been with them ever since we moved to Sacramento, and we mean to stick with them Looking forward to our first electric car! More

by gallowglass11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Lee
Mar 02, 2022 -

Maita Subaru responded

This is great news! Thank you for rating Maita Subaru five stars! We'll see you next time!

January 10, 2022

My 2022 Outback is my fourth Subaru, my first purchase from Maita, and my all-time first purchase of a new vehicle sight-unseen. From my first call to explore placing an order to the vehicle's subsequent More

by Bobbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Berni, Lisa Park, Kijana Tillman
Jan 11, 2022 -

Maita Subaru responded

Thank you for giving us the opportunity to earn your business! We're thrilled to hear you had a great experience working with our team here at Maita Subaru and we hope you enjoy your new Outback. Take care and please don't hesitate to reach out if there's anything else we can do for you!

July 15, 2021

From the time I purchased my first Subaru in 2016 Maita Subaru is my preferred dealer. The staff come out to greet me while I’m still in my car to get mileage and any concerns I might have. We do a walkabo More

by S. L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan
Jul 15, 2021 -

Maita Subaru responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you all these years and made your visits so enjoyable! We'll see you next time! - Maita Subaru

Jul 16, 2021 -

S. L. responded

Thank you Maita Subaru! You have a great team. And special thanks to Jan ( I hope I remembered her name right😁). She has a friendly demeanor and made me feel special. 👍🏻

July 15, 2021

Nothing went like it was supposed to had a person who was to take care of Llc paperwork and he disappeared never got any copy of paperwork as to what I had coming on a service had to take a trip and my car s More

by dmw1939
Recommend Dealer
No
Employees Worked With
Unknown
Jul 15, 2021 -

dmw1939 responded

Have nothing more to say

Jul 15, 2021 -

Maita Subaru responded

Thank you for the feedback on your visit. This is certainly not the type of experience we expect for our customers, and we will be speaking with our team about your comments. If there's anything else about your visit that you'd like to discuss, please feel free to contact me directly. Drew Mccready - General Sales Manager - 916-486-8500

April 26, 2021

Maura Subaru always give me excellent service done at/before the promised time. The dealer gives me shuttle service if I want. In addition my car was washed too. More

by etsukostone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Peska
Apr 27, 2021 -

Maita Subaru responded

We appreciate the great rating! Thank you for trusting our team to care for your vehicle and for the review! We'll see you next time at Maita Subaru!

February 23, 2021

Very friendly, helpful, attentive. Service reps always respectful of my opinion. Cheaper service fees and customer service oriented far better than the Roseville Auto Mall. More

by malnoisdlouie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan this service advisor and Ben Lee previous service advisor
Feb 24, 2021 -

Maita Subaru responded

We are honored to receive your support. Thank you! - Maita Subaru Team

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