Maita Subaru

was so impressed with the no hassle interaction and the overall experience from sales to out the door. Took my hate to shop for a new car to WOW that was fun and the fallow up with the Tek person 2 weeks l overall experience from sales to out the door. Took my hate to shop for a new car to WOW that was fun and the fallow up with the Tek person 2 weeks later was so helpful and again fun. our salesperson was Travis outstanding and all around wonderful person. Our Tek guy was Levi informative and taught us everything we needed to know about our new outback with a smile. More

Friendly atmosphere. No pressure whatsoever. It is suggested though that they improve the complete disclosure of all items included and excluded ptior to finalization of No pressure whatsoever. It is suggested though that they improve the complete disclosure of all items included and excluded ptior to finalization of purchase. More

I had another excellent experience at Maita Subaru. The service team is always professional and friendly. Shane, in particular, was fantastic in helping me update the software on my Subaru Ascent. He m The service team is always professional and friendly. Shane, in particular, was fantastic in helping me update the software on my Subaru Ascent. He made sure everything was handled smoothly and efficiently. I highly recommend this dealership for their outstanding service and knowledgeable staff. More

Always professional and courteous. Work is done with care and diligence. My car is happy! Work is done with care and diligence. My car is happy! More

Friendly staff, reasonable price with timely services. I am highly recommended the Auburn Subaru Dealer. I am highly recommended the Auburn Subaru Dealer. More

I was interested in purchasing a 2024 or 2025 Subaru Legacy from Maita. What should've been a simple process was a complete pain in the xxx. They had zero base models in stock. I sent a simple question Legacy from Maita. What should've been a simple process was a complete pain in the xxx. They had zero base models in stock. I sent a simple question to their internet sales department via email asking if they could match the price from Hanlee's in Napa for the same exact car, just in gray instead of white. Their clueless internet sales representative Kelly Rianda doesn't know how to utilize reading comprehension. He sent me their current inventory that I had zero interest in. He sent annoying follow-up emails after I unsubscribed from their mailing list. I finally asked him to please stop harassing me because he's annoying and that he lost a potential sale from lack of attentiveness. His rude retort was I sent my message after hours. He certainly didn't respond after hours. I'd highly suggest you purchase a car elsewhere where you'll be treated with dignity and respect. I ended up purchasing mine from Hanlee's in Napa, and their level of service was second to none from the very beginning. Maita could certainly learn a few lessons from them, and perhaps more people wouldn't be inclined to purchase vehicles out of the area. Kelly, I hope you learned your lesson. Disrespecting a customer is never acceptable, and reading emails before responding to them is an important business fundamental you clearly need to work on. More

At Maita Subaru I am always treated with best customer service!!! The service advisors are all very informative & always go over my work order after the service is completed. I highly recommend Maita Suba service!!! The service advisors are all very informative & always go over my work order after the service is completed. I highly recommend Maita Subaru to all my friends & family!!! More

Best encounter with a car dealership in a while. From sales, to follow up on how to understand and use the technology to get the most out of my new Outback. Every interaction has been a 10 out of 10 From sales, to follow up on how to understand and use the technology to get the most out of my new Outback. Every interaction has been a 10 out of 10. Thank you Maita Subaru for making the process a positive one. More

I had an appointment, When I got there I realized I forgot my purse, I went in and told them that I needed to reschedule as I did not have any money with me. They suggested to go home get my purse and forgot my purse, I went in and told them that I needed to reschedule as I did not have any money with me. They suggested to go home get my purse and come back, which I did. they were very helpful and accommodating. I came back about an hour later and they serviced my car. I was happy to get the service done and out of the way. Thank you Shane for your help. More

Very friendly and well informed crew fast service inviting waiting room parts department very helpful inviting waiting room parts department very helpful More