Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maita Mazda
Sacramento, CA
1,396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,396 Reviews of Maita Mazda
November 19, 2014
Highly Recommend Maita Mazda Subaru! With repairs totaling more than my 1998 Toyota Sienna was worth, I found myself needing to replace my vehicle in a hurry last week. A coworker recomm With repairs totaling more than my 1998 Toyota Sienna was worth, I found myself needing to replace my vehicle in a hurry last week. A coworker recommended that I contact Daniel Espero at Maita Mazda Subaru, and I am so glad she did! Daniel found a 2006 Toyota Highlander for me with the third row of seats that I needed and that fit in my price range. He enlisted the help of Glen Berni, the general manager, to get the most out of my trade and the best possible interest rate for my loan. When it came time to sign all of the paperwork, Eric Stroud, the finance manager, explained everything very clearly and arranged some extra coverage as well. From start to finish, Daniel, Glen, and Eric made the car buying process easy and enjoyable! I highly recommend this dealership, and especially these gentlemen, to anyone looking to purchase a new car. More
by Kathryn Hill
Employees Worked With
Daniel Espero, Glen Berni, Eric Stroud
November 03, 2014
Wow, Amazing group of people! After doing some research on Mazdas, I came to the conclusion I wanted to do Business with Maita Mazda in Sacramento. I arrived and ended up working w After doing some research on Mazdas, I came to the conclusion I wanted to do Business with Maita Mazda in Sacramento. I arrived and ended up working with DJ. What a great and funny guy. I have "challenged" credit as I was told during the process. Alex, the big russian teddy bear Manager went to bat for me and made everything work. Thank you again Maita Mazda! More
by cwebb1980
Employees Worked With
DJ Duroy
October 03, 2014
BAD EXPIERENCE I had a terrible experience at Maita Mazda a couple of weeks ago. I am a return customer at Maita Mazda and picked out a CX5 and wanted to trade in my I had a terrible experience at Maita Mazda a couple of weeks ago. I am a return customer at Maita Mazda and picked out a CX5 and wanted to trade in my 2014 Mazda 3. I was told to go home and they would get back to me. At 6PM I received a call back stating they were able to work the numbers and to come down to sign the paperwork. I got my newborn baby ready and drove all the way down to the dealership. When I got there it was a different CX5 from the one I picked out and my payments were $100 more than I wanted. I felt embarrassed and lied to so I ended up leaving. I was told that I could only get the base model due to my credit. No one asked me if I could get a co signer (which my mom would have done for me) I went to a different Mazda dealership and was only there for an hour and a half and left the dealership driving a 2015 Mazda 6 Grand Touring which I picked out and love. Not only did Maita Mazda lose a sale but they lost my confidence in them. Hopefully this will not happen to another customer. More
by colettesandoval
September 16, 2014
Not even satisfactory Can be described with two words: "awful service". Service person was alright but the sales manger wasn't nice at all. Yet better it seemed we were the Can be described with two words: "awful service". Service person was alright but the sales manger wasn't nice at all. Yet better it seemed we were the only ones to know the difference between different trims. Thus despite a fact that a decent deal was offered after an hour of negotiation we just walked away and end up buying from a different dealership. More
by kermanuch
February 02, 2014
If your willing to wheel and deal, and go fight for a price, then you will be okay with this dealership. If there was a "kind of" option for the recommendation I would have gone with that. I don't re price, then you will be okay with this dealership. If there was a "kind of" option for the recommendation I would have gone with that. I don't really have anything bad to say about them, not a lot good to say either. They were willing to bring the price down a good amount though. I ended up buying my car from a different location not because these guys were bad, just because the other place was better. More
by Dpaige78
Employees Worked With
Alex Bayder
December 02, 2013
Maita Mazda and Jim made our car buying experience easy and we feel like we got a great deal with the incentives that were offered. We highly recommend buying a car here,whether it be new or used.We will and we feel like we got a great deal with the incentives that were offered. We highly recommend buying a car here,whether it be new or used.We will always keep this dealership in our minds and would not hesitate to send friends and family here. More
by ceejay10
Employees Worked With
Jim Thuerwachter
August 03, 2013
Bought a Lexus RX330 from Maita Subaru and we were very happy with the purchase. They delivered on everything they promised. After looking for months I was very familiar with what a good deal was and we fe happy with the purchase. They delivered on everything they promised. After looking for months I was very familiar with what a good deal was and we feel we got that from Maita Subaru, the price was even as good or better then most private party sales. The salesman was Jim Thuerwachter and he's not a hard sell type guy, very personable and I felt that he cared, obviously they want to maintain a good reputation. Highly recommend Jim. More
by HangtownDave
Employees Worked With
Jim Thuerwachter
July 09, 2013
I am a purchasing agent for an insurance company ... nation wide; I buy over 600 cars a year ... I buy over a dozen vehicle a year from Maita Auto Group [ Maita Honda / Maita Toyota / Etc... ] ... Unfor nation wide; I buy over 600 cars a year ... I buy over a dozen vehicle a year from Maita Auto Group [ Maita Honda / Maita Toyota / Etc... ] ... Unfortunately; I consistently receive unsatisfactory service from Maita Subaru Sales Department ... I have nothing bad to say about the Maita Subaru service department ... I have nothing bad to say about the Maita Subaru receptionist ... I have nothing good to say about the sales department ... This dealership sales department is sub standard when compared to the basic service provided by the other Maita Dealerships ... More
by purchasingmanager
Employees Worked With
no employee available
October 13, 2012
I had the most amazing experience with Maita Mazda! Zeke Wong is the most imformative, kind, and helpful Sales Rep. I have ever dealt with in any dealership! I also worked in Sales for Automotive Advertisi Wong is the most imformative, kind, and helpful Sales Rep. I have ever dealt with in any dealership! I also worked in Sales for Automotive Advertising.. So I have experience with Automotive Dealers.. Well, I must say, that I got all the best services you would want going to a dealership! Attentive, fast, and no B.S.... They weren't pushy, but very informative. I am very happy with my new car and wouldn't reccommend anyone going anywhere else! Zeke truly was amazing and even put note tabs in my manual to help me on any common questions I may have on my car! Thank you Zeke and staff at Maita Mazda for an amazing experience!! More
by lynndasv
Employees Worked With
Zeke Wong
August 08, 2012
Went in to purchase a new vehicle. Had contacted dealership prior to visit and they had agreed to match a competitor's price. Salesman was great but otherwise a nightmare. Not only was the agreed dealership prior to visit and they had agreed to match a competitor's price. Salesman was great but otherwise a nightmare. Not only was the agreed upon deal not honored but the finance person dropped the ball and it took 3 repeat visits to the dealership to complete the sale. Would have gone elsewhere except the salesman did his job and I didn't want him to lose his commission. No apology from management or finance for their screw-ups and no compensation for the inconvenience and ineptness of the finance department. Wrote a letter to the manager and received no response. Never again! More
by pea among carrots
Employees Worked With
Manager and Finance
