Maita Honda

Service I love the sales service customer service is great . It’s a great organization Will definitely do business with Maita Honda for the rest of my lif I love the sales service customer service is great . It’s a great organization Will definitely do business with Maita Honda for the rest of my life More

Excellent professional yet personable Service Advisor My Service Advisor, Budd was very kind and went out of his way to make sure the first service for my 2018 Honda CR-V was completed in a timely manner. My Service Advisor, Budd was very kind and went out of his way to make sure the first service for my 2018 Honda CR-V was completed in a timely manner. He also advised me on how to best get a fog light replaced. Excellent service. Although Maita Honda is a much longer drive for me it is definitely worth it! More

regular scheduled service Fast, friendly service. Did not try to push any additional services on me, just did the work I requested. Comfortable customer lounge. All questions Fast, friendly service. Did not try to push any additional services on me, just did the work I requested. Comfortable customer lounge. All questions answered. Good experience from start to finish. More

Easiest Car Buying Experience EVER I went through the Costco Auto Program; Maita is the authorized Costco dealership in my area and Kevin was assigned to me. He reached out to me quickl I went through the Costco Auto Program; Maita is the authorized Costco dealership in my area and Kevin was assigned to me. He reached out to me quickly - within the hour of me putting in the request for a quote. I confirmed the details of the car I wanted and he was able to provide a quote to me the same day. When I went in to see the car, Kevin was so genuine. I think most dealerships see a woman and they think they can pull one over her but Kevin was NOT like that. He explained things clearly and stopped to make sure I understood. I had a friend helping me on the phone and Kevin was patient as I walked in and out of his office to speak with my friend. Needless to say, I bought the car I wanted. Kevin walked me through all the controls in the car; I hadn't driven a Honda in 10 years so I wasn't sure what had changed. Kevin's awesome and you should go see him if you're looking to buy a car. More

Basic service I’ve been coming here since 2000. The quality of the work done by the service writers and service techs is excellent. I am perturbed; however, that as I’ve been coming here since 2000. The quality of the work done by the service writers and service techs is excellent. I am perturbed; however, that as a long-time customer with multiple cars having been serviced there I have to ask to be given the current discounts/specials. More

Fast friendly service Took my car here for anual service even though I am suppose to go to Elk grove honda (where the service would be free). John was amazing, friendly and Took my car here for anual service even though I am suppose to go to Elk grove honda (where the service would be free). John was amazing, friendly and so helpfull. The tech even went the extra mile to research a problem that I have that they could not duplicate. I would highly recommend them. More

Great customer service. I had an appointment for 1:30pm for an alignment. As soon as I got there. They took my car in right away. There wasn't a wait at all. The costumer I had an appointment for 1:30pm for an alignment. As soon as I got there. They took my car in right away. There wasn't a wait at all. The costumer service is always excellent. More

Customer Service Jake Vales provided excellent, thorough and timely internet and in person service from beginning to end. I appreciated his approach which seemed like Jake Vales provided excellent, thorough and timely internet and in person service from beginning to end. I appreciated his approach which seemed like authentically helpful and respectful customer service, and not a hard or ambivalent sell. Jake is an asset to your dealership. More

Price charged was higher than the card offed to me via mail. When I arrived I said that I wanted service B-1. I asked how much h that would be and was quoted over $100. I then said I had a coupon for $49.95. I When I arrived I said that I wanted service B-1. I asked how much h that would be and was quoted over $100. I then said I had a coupon for $49.95. I was then informed I would be charged the coupon rate. I didn't realize at the time the maintenance request was for more than the coupon rate. It was more than the coupon amount. I then asked how much for rear brakes that I wanted done in the near future. He quoted over $300, which is higher than other Honda dealerships in the area. I purchased my car from the predecessor of Maita Honda and have come to your dealership for all of my services. I will need to rethink who I want to go to for future needs. I was very disappointed. More

Bought Our Dream Honda in One Visit! We needed a specific color: white, and a particular style: HRV or CRV. We found both at Mita on the lot and bought the CRV. Ben Guerrerro was beyond h We needed a specific color: white, and a particular style: HRV or CRV. We found both at Mita on the lot and bought the CRV. Ben Guerrerro was beyond helpful and no pressure. We got the best price in the area (I had phoned around to all the dealships), so we are thirilled. More