Maita Honda
Citrus Heights, CA
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2,265 Reviews of Maita Honda
Marie was fantastic at getting all my information, contacting Honda customer service for me, and getting me a loaner car. She communicated with me thru the whole process to let me know time-frames and contacting Honda customer service for me, and getting me a loaner car. She communicated with me thru the whole process to let me know time-frames and estimates. I will be back if I need more service in the future. More
Very nice and approachable. Doesn’t put pressure on you to make a decision, and provides you with all the info to make an informed decision on your vehicle. Had a great experience purchasing my Honda Civic to make a decision, and provides you with all the info to make an informed decision on your vehicle. Had a great experience purchasing my Honda Civic from him. More
I was very impressed with Robert Yang, he was helpful, knowledgeable and I never felt pressured. I am a repeat customer and have purchased three vehicles from the dealership. The first one in 1994 ,the se knowledgeable and I never felt pressured. I am a repeat customer and have purchased three vehicles from the dealership. The first one in 1994 ,the second in 2003 and the third in 2021. To say I am a satisfied customer is an understatement. When I decide to by a fourth I’m going to go back and talk to Robert . Thanks 😊 More
JJ and the finance guy were great! Down to earth, easy to talk to. We didn’t feel pressured by JJ which I LOVED. That’s the one thing I hate about car shopping and JJ made the experience enjoyable! talk to. We didn’t feel pressured by JJ which I LOVED. That’s the one thing I hate about car shopping and JJ made the experience enjoyable! More
This is my very first Honda and it was a great experience. Barbara was amazing and so helpful through out the whole process. I had been shopping on line and reached out for details. Barbara was th experience. Barbara was amazing and so helpful through out the whole process. I had been shopping on line and reached out for details. Barbara was the one who answered all my questions and let me have time to think. A couple days later she reached out for a test drive and after that I was sold. I’d definitely recommend her to anyone buying a Honda. More
I give Maita Honda 0 stars. They have the WORST customer service ever. Alex was completely rude when I came regarding selling my car back to Honda and there were two other older gentleman in finance area service ever. Alex was completely rude when I came regarding selling my car back to Honda and there were two other older gentleman in finance area that acted like it was a bother I was there. I would think a dealer would jump to buy back my car, especially during these times with car shortages. I only had 38,000 miles on my civic, it sat in my driveway the majority of the year and half I owned it because I stared working from home due to the pandemic. When I got there Alex barely greated me and seemed frustrated, then handed me over to someone in finance to go through the all back process. This person was a complete JERK. My fiance came to pick me up and we can see them through the window staring at us and talking. When we went inside, they were talking loudly about people selling back cars, then saw us then lo opened their voices. How unprofessional! I've never been treated so badly at a dealer. My fiancé and I then took our business to Roseville Kia and bought a 2022 Kia, $50,000 that maita missed out on. I will be sure to tell my family and friends to avoid this place at all costs. By the way, it's been a month and I still have not received my money for selling back my car. The loan company released my title to Honda and they have my car already listed for sale but I have not received my check yet. Do not come to this shady business, the customer service is the worst and the associates are shady. More
Craig is who I work with almost every time I bring my car in for service. He is so pleasant, listens to my concerns and always delivers great service in helping me to maintain my vehicle. in for service. He is so pleasant, listens to my concerns and always delivers great service in helping me to maintain my vehicle. More