1,693 Reviews of Maita Chevrolet - Service Center
My oil change took 2 hours. With an appointment! Never have I waited 2 hours for an oil change, and was told that was standard. I’ve worked for 3 different service departments, With an appointment! Never have I waited 2 hours for an oil change, and was told that was standard. I’ve worked for 3 different service departments, Folsom Honda, VW, and GMC. Never was an oil change 2 hours long, especially with an appointment. Then the girls at the front desk were all sitting on their phones when it came time to check out. When I purchased my car, I bought the extended warranty which came with 3 years of oil changes, was told by the service advisor that that’s not true and I only have one free one. All he had to do was look up the VIN and read. Never coming back here. More
Vincent provided outstanding service. He fully explained what service was recommended based on my driving history, even including those that could be postponed if I wanted to. Nothing cou He fully explained what service was recommended based on my driving history, even including those that could be postponed if I wanted to. Nothing could have been better. More
Cruise , in the service department was great! She called when she said she would and the car was ready for pick up at the promised time. Can't ask for more than that! She called when she said she would and the car was ready for pick up at the promised time. Can't ask for more than that! More
For my first time visit to Maita Chevrolet, I'd have to say I was very impressed. It first started when we were pleasantly greeted by the Service Advisor Cruz. Then she pulled up my vehicle information by say I was very impressed. It first started when we were pleasantly greeted by the Service Advisor Cruz. Then she pulled up my vehicle information by vin # to see if there was any recalls that needed to be addressed (glad to say none). The service was done and completed on time. When I returned to pick up my vehicle, even the person who retrieved my vehicle was polite and and exchanged pleasantries. Thank you everyone who got the job done. More
Cruz is the BEST! !!! I am traveling on a business trip and had the option to us a company vehicle while mine was in the shop, and Cruz did her best to make sure that a !!! I am traveling on a business trip and had the option to us a company vehicle while mine was in the shop, and Cruz did her best to make sure that all the work, maintenance, and PM's were done and ready for the summer heat. Thank you to all!! More