1,693 Reviews of Maita Chevrolet - Service Center
Cruz was wonderful explaining things to me and seeing that I got the service that I needed. She went beyond and followed up with a phone call to make sure that all went well! Thank you! that I got the service that I needed. She went beyond and followed up with a phone call to make sure that all went well! Thank you! More
My car was with Chevy for 6 weeks &I called for updates. No one ever called me. Parts that were ordered were cancelled without advising, & only made aware because I called in weekly. The rental car offer wa No one ever called me. Parts that were ordered were cancelled without advising, & only made aware because I called in weekly. The rental car offer was a Bolt, my car is a Tahoe, 4 kids 2 car seats, unacceptable. An offer was made for upgrade, only for 7 days (knowing my car was going to sit for another 2.5 weeks) Rental Co. has trash customer service. No transparency Chevy Rep kept going in circles with excuses. Just give it straight when I dropped my car off, I was not aware it would take this long. I picked up my car it was covered under warranty & I paid a balance of $10, for my trouble it should have been waived, but I didn't argue; I just wanted my car back. Later was called to get a refund. When I started my vehicle, I noticed it kind of delayed and 12/05/23 my car would not start!!!!! My battery was drained sitting for 6 weeks, Chevy should have checked it before giving me my car. I called Chevy Rep & again full of excuses of weather causing batteries to malfunction. I never hear that in my years of driving. So, frustrating this whole process. The only thing good out of this it was covered under extended warranty, but I paid for it, it was nothing Chevy did for me. More
Good experience above all. I waited very little time in the guest area considering i did not have an appointment. Service Agent Vincent was very professional. The repair on my I waited very little time in the guest area considering i did not have an appointment. Service Agent Vincent was very professional. The repair on my vehicle will be done once the back order part gets there! I have not been in this dealership guest/waiting area in a few years and a update to the furniture and ambiance will be helpful. It was early in the morning, coffee was available but the little coffee shop that was there is gone! More
Bryana King is very professional and was responsive to my questions and concerns. It's been hard to find someone that I can trust and isn't trying to sell me something that can wait a little while. I feel questions and concerns. It's been hard to find someone that I can trust and isn't trying to sell me something that can wait a little while. I feel comfortable working with her and she's the reason that I will continue to work with Matia Chevrolet. More