Maita Chevrolet - Service Center

It was ok, could've been better. The person who set up my appointment quoted one date and time and set the appointment for a different time. So I couldn't have the time frame I needed The person who set up my appointment quoted one date and time and set the appointment for a different time. So I couldn't have the time frame I needed. So instead of a 1.5 hr service time we were there about 3+ hrs. It was hard time reaching our service rep for an update while we were out wasting time while waiting. We were told a car would be to get us once we finally got the return phone call, so we waiting about 10/15mins and no sign of him or call. I called back and was told he was out doing another drop off and then would be to us. I feel this should have been communicated from the beginning at least my wife and I could have not been waiting in the heat thinking the driver was 2 mins out which was how far away driving time from us to dealership. The other issue was I went to get my oil change and they didn't clear the message from my vehicle or give me updated sticker to show when I should come back. Now I have to drive 30+ mins to make another trip there for them to update both items. So overall not horrible but definitely not the best experience I had. More

Good work, and a big thanks to all of your staff When I come in,I am always greeted, and treated well. Thank you for all of your hard work. Please keep up your hard work When I come in,I am always greeted, and treated well. Thank you for all of your hard work. Please keep up your hard work More

Oil Change Yesterday experience although it started out very pleasant it soon became an extremely long wait for an oil change. When I arrive Nick was very nice Yesterday experience although it started out very pleasant it soon became an extremely long wait for an oil change. When I arrive Nick was very nice and helpful. I became very displeased when Nick came out to share that there may be something wrong with the power steering but that we would keep an eye on it. Mind you I only have 54,000 miles on the car. After a very long 3 hour wait for an oil change I go to pay and find out the tire rotation was not complete because someone felt I needed all new tires but that was never shared. I did purchase the car with a extended warranty but of course that ran out at 49,000 miles. I am feeling that maybe I should have purchased anew car verses a used car, but I did think I got a deal purchasing a leased car with so few miles on it and a warranty. I understand all cars have the natural wear and tear I just did not expect it 7 months after the purchase. Very disappointed. More

Vehicle Service I brought in my 1989 Corvette for a new battery, replacement of fluids and transmission services. Nick was very courteous and engaging. The car now r I brought in my 1989 Corvette for a new battery, replacement of fluids and transmission services. Nick was very courteous and engaging. The car now runs great as it had previously been sitting in the garage for year. Overall, a job well done!😎 More

Great service We took our Equinox in because it was stalling out when slowing/coming to a stop. Alfredo assisted us shortly after we arrived at the service dept. We We took our Equinox in because it was stalling out when slowing/coming to a stop. Alfredo assisted us shortly after we arrived at the service dept. We arrived around mid-afternoon and our vehicle was diagnosed and repaired the same day (with no appointment and within about 2 hours). Right after the shuttle dropped us off at home, we got a call from Alfredo that the car was fixed and ready to be picked up. Great customer service- very prompt and professional. Thanks for the outstanding service! More

Appointments should be scheduled for customers I have.no complaint about the work, however, I have never experienced the length of wait for service when I have an appointment as I have at Maita Che I have.no complaint about the work, however, I have never experienced the length of wait for service when I have an appointment as I have at Maita Chevrolet even if the service is minor such as oil change and tire rotation. I am sure it hurts your business. More

Professional Approach Service staff always presents a professional attitude and approach. They don’t waste time with unnessasary conversation, but are able to make customer Service staff always presents a professional attitude and approach. They don’t waste time with unnessasary conversation, but are able to make customers feel heard. More

Customer service was excellent. The Service Technician was friendly, knowledgeable, and polite. He would be the reason I would do business with Maita again. The work done was efficie The Service Technician was friendly, knowledgeable, and polite. He would be the reason I would do business with Maita again. The work done was efficient and completed in a timely manner. More

Greatly appreciated!! Can't find a better, friendly, and working relationship compared to most experiences with other dealerships. Also appreciated the working partnership Can't find a better, friendly, and working relationship compared to most experiences with other dealerships. Also appreciated the working partnership with the contact person Danny. He takes care of your requests with a smile and very courteous all the time. More