Maita Chevrolet - Service Center

4 day wait Waited four days to get tire for no flat tire. Purchased car here 2 months ago seems to me dealer should carry what they sell. Upon getting repaired Waited four days to get tire for no flat tire. Purchased car here 2 months ago seems to me dealer should carry what they sell. Upon getting repaired car still had paper to cover floor mat plastic on seat and tag hanging from mirror. I witnessed them being removed from others but not mine More

Bad battery Had car serviced one day 2 days later car wouldn’t start, when they did the service they are suppose to check battery they checked the connections but Had car serviced one day 2 days later car wouldn’t start, when they did the service they are suppose to check battery they checked the connections but not the voltage of the battery. When I took it back I told them it was a bad battery so they charged me $60.00 to tell me it was a bad battery which I already knew. They had 2 types of batteries the less expensive they were out of so I had to get the more expensive one. I would have done it myself but didn’t know how to get battery out. More

stuck without vehicle for 26 days and forced to rent car Brought my 2013 Chevy Camaro ZL1 in to have the oil serviced. Fee months later the transmission was having issues. I checked the oil level to find th Brought my 2013 Chevy Camaro ZL1 in to have the oil serviced. Fee months later the transmission was having issues. I checked the oil level to find the oil was a quart over. The transmission was a closed system so it would need to be serviced. I checked online for the next available appointment which was a week away. I called the service manager and was able to bring the car in and have the excess fluid removed. I had to bring the car back the following morning for the transmission service. The car sat in the shop and was not even looked at until day 4. Once the problem was identified the dealer contacted the extended warranty company to submit a claim. After 4 days the warranty company called to get the Vin number clarified...the claim sat in review for another 3 days. My service liaison for the dealership obviously was diligent about calling the warranty company but when he was off nothing happened with my car. Finally got approval for the repair but the reacement part would take 7-10 busy days. The part took 10 days and when the dealership completed the work my car sat another 2 days. The dealership would not release car without payment from warranty company. I bought the extended warranty from the dealership when I purchased the car. Truly disappointed in the service provided. I paid $7000 for the extended warranty with a $100 deductible. Ended up paying another $500 in rental car fees. More

Fast and Excellent Service Alfredo does a great Job every time Excellent service!!! Have never had a problem after checked over by Alfredo. This time I had many things that need Alfredo does a great Job every time Excellent service!!! Have never had a problem after checked over by Alfredo. This time I had many things that needed to be look at and will get them all fixed by tomorrow. Excellent!! More

Service rep was very helpful and thorough. The service rep made sure that I had everything I needed, and also made sure all my questions were answered beforb I left Maita. I would definitely re The service rep made sure that I had everything I needed, and also made sure all my questions were answered beforb I left Maita. I would definitely recommend this service center to a friend. More

Told 1.5 hrs wait 4 hrs later.., Called for a basic oil change, I was told to bring it in at 11:00 -1.5 hrs wait.came back in 2.5 hrs & hadn’t even started. Got my car at 3:00. Called for a basic oil change, I was told to bring it in at 11:00 -1.5 hrs wait.came back in 2.5 hrs & hadn’t even started. Got my car at 3:00. More

My May 2018 Service Visit The Service Associates were courteous and knowledgeable. The services performed were just what my 2015 Impala required. The maintenance technicians co The Service Associates were courteous and knowledgeable. The services performed were just what my 2015 Impala required. The maintenance technicians completed their tasks in a timely manner. More

Oil Change I have worked with Danny in the past and he is always professional and works really hard to get you on your way. I will definitely be taking my vehicl I have worked with Danny in the past and he is always professional and works really hard to get you on your way. I will definitely be taking my vehicle back to him. More

Outstanding Service Department I had an appointment for an oil change but was advised it was not needed at this time. However, the Service Advisor checked the records and informed I had an appointment for an oil change but was advised it was not needed at this time. However, the Service Advisor checked the records and informed me that a HEPA cabin filer was due for replacement. I really appreciate the tire pressure check and inflate service that is performed each time I bring my car in to be serviced. More

Great Customer Service Every time I have an question or a concern Alfredo always takes time to listen, if I leave a message he calls me back. Gives me options and suggestion Every time I have an question or a concern Alfredo always takes time to listen, if I leave a message he calls me back. Gives me options and suggestions. You walk away feeling that you are part of a great team. Thank you, Alfredo More