Maita Chevrolet - Service Center

Just replacing a tire Took far too long... first time I haven’t been impressed by Maita Chevrolet . Brian is always great . Repairs and oil changes are always done in a tim Took far too long... first time I haven’t been impressed by Maita Chevrolet . Brian is always great . Repairs and oil changes are always done in a timely manner . More

Very Helpful and Service Oriented Danny helped out a great deal including assistance with an insurance claim, he also explained everything in detail. The entire service staff includin Danny helped out a great deal including assistance with an insurance claim, he also explained everything in detail. The entire service staff including shuttle drivers are friendly and helpful. More

Almost missed apptmnt I was late for my apptmnt but Alfredo got me in. I was given a courtesy ride home which really helped. My back seat upholstery was replaced as asked a I was late for my apptmnt but Alfredo got me in. I was given a courtesy ride home which really helped. My back seat upholstery was replaced as asked and my truck was washed! Thank you Alfredo And service team! More

Getting my car checked The service is great..they got me right in told them about my car and Brian took car of everything..my service at Maita is always great..love your rep The service is great..they got me right in told them about my car and Brian took car of everything..my service at Maita is always great..love your reps very friendly and never try yo over sell or tell u a bunch of lies ..love taking my car there i trust them totally.. More

Alfredo was amazing! Thanks Alfredo for making it super easy and understandable when it came to a water pump issue for my Cruze. He was very efficient and knowledgeable. H Thanks Alfredo for making it super easy and understandable when it came to a water pump issue for my Cruze. He was very efficient and knowledgeable. He kept me in the loop every step of the way. Thank you for making such a stressful time an easy one. More

Great Customer Service My wife dropped off our Tahoe for service first thing in the morning. The shuttle they have has a certain time they leave but they made arrangements My wife dropped off our Tahoe for service first thing in the morning. The shuttle they have has a certain time they leave but they made arrangements for an earlier trip to get my wife to work on time. Things like that go a long way. The Tahoe was washed, vacuumed and ready when my wife picked it up. Thank you More

My air conditioning works! It’s not common for a compressor to fail especially on a vehicle with 6k miles, but it happens & they fixed it/ replaced it in 2 days & gave me a ride It’s not common for a compressor to fail especially on a vehicle with 6k miles, but it happens & they fixed it/ replaced it in 2 days & gave me a ride close to home for my convenience also! More

Very satisfactory Everyone I dealt with helpful and kind. They all seemed to be interested in making sure my truck was properly serviced. I feel the work was completed Everyone I dealt with helpful and kind. They all seemed to be interested in making sure my truck was properly serviced. I feel the work was completed in a timely manner. More

Worst Dealership I have ever had to deal with I am going to request that Maitia Chevrolet not send me anymore coupons, promotions or anything in the mail. I believed they were sending me a courtes I am going to request that Maitia Chevrolet not send me anymore coupons, promotions or anything in the mail. I believed they were sending me a courtesy oil change for free after the xxxxxxxx that we went through last time. NOT THE CASE AT ALL!! They wanted me to pay 59.95 for s oil change, they must have been out their rabbid xxx minds to believe I WaS going to pay them a dime after my last experience. Still can't believe this corrupt dealarship is still in business My best advice for dealing with this place is to be sure to record every phone conversation you have with people because they will try to go back on their word or make you feel like you're crazy and nobody told you what you are claiming happened. Cover your xxx when it comes to this place. Every service advisor is patient to say the least, but they will still try get over on you even in a calm patient voice. Hopefully one day they shut this place down. Oh yeah and once you call them on their xxxx and figure out their game, they see your number calling and they ignore you, or pass you around for somebody else to call you. If I was to tell you what lead to me figuring all this out you wouldn't believe it. But do your homework on this place, they were fined for overcharging warranty work just to get paid. Look it up. More

decent but some real problems Well it took way too much back-and-forth (three separate calls) to get the appt scheduled and make sure a special order part was in. Then when I got Well it took way too much back-and-forth (three separate calls) to get the appt scheduled and make sure a special order part was in. Then when I got there w/ the truck they still weren't sure if the part was in so Danny had to check. Then when I came to pick up the vehicle they couldn't find the keys or the paperwork. That took about 15mins to resolve. Then they couldn't find the truck. That took another 10mins or so. And then when they finally found the truck and I got in it to drive away, the air conditioner vent was very very loud - like so loud it was overwhelming and you wouldn't be able to have a conversation or listen to music in the vehicle. It was glaringly obvious that something was wrong - likely debris blocking the air duct - and this should have been absolutely obvious to the service techs before returning my truck to me. So then I had to let them take the truck back again to clear out the air duct or vent. We love Maita generally - our other vehicle is a Subaru from Maita Subaru - but we've had way better service experiences at Maita Subaru than at Maita Chevrolet. The people who run the service center at Maita Chevrolet seem like great people. But there's something wrong w/ the overall system and there's a lack of organization and coordination. Maita Chevrolet needs to tighten up its act. More