Maita Chevrolet - Service Center

They did their job My email reminder said that my first oil change and tire rotation would take about 1.5 hours. The paper they gave me when I got there said 1.5 hours! My email reminder said that my first oil change and tire rotation would take about 1.5 hours. The paper they gave me when I got there said 1.5 hours! I waited patiently for 3 hours and finally I went to girls to see if they forgot me. About that time the keys came in and the girls said it would be a few more minutes for the paper work! No sorry for the wait or explanation on why it took so long. Everything with my car was fine! More

Receiving great service Every time I come to your dealership I receive the best experience. Friendly staff and overall great work. That is why I will continue to do business Every time I come to your dealership I receive the best experience. Friendly staff and overall great work. That is why I will continue to do business with you and recommend you to friends and family. More

Awesome service! I had a great experience at Maita Chevrolet. I loved being able to drop off my car the day before and getting shuttled home. The employees at Maita Ch I had a great experience at Maita Chevrolet. I loved being able to drop off my car the day before and getting shuttled home. The employees at Maita Chevrolet were friendly and I am very pleased with the service I received. More

Good service . Lobby is nice tonseep in while waiting for an oil change. Would get a five if they were more open to walk-in instead of online check ins. I suppose . Lobby is nice tonseep in while waiting for an oil change. Would get a five if they were more open to walk-in instead of online check ins. I suppose it makes the process faster as long as you prepare prior too, it would be nice to have the option for both. More

Motor mount replacement The service department was very quick with the repair. They were very courteous and helpful. I was very pleased with the overall experience with them. The service department was very quick with the repair. They were very courteous and helpful. I was very pleased with the overall experience with them. More

Oil change I had a 1:30 pm. appointment. I did not get my car back until after 4:00 pm. had to cancel my next appt. I had a 1:30 pm. appointment. I did not get my car back until after 4:00 pm. had to cancel my next appt. More

Do not complete the work It was a simple factory recall repair. When I picked up the car it was not finished. The dash covers were not properly installed. Large gaps could be It was a simple factory recall repair. When I picked up the car it was not finished. The dash covers were not properly installed. Large gaps could been seen. A mechanic's tool was rolling around in the floor under the paper mat. The sensor to the car alarm was also under the paper mat. The service receipts are n my son's name which I tried to change. But both work receipts are in my son's name? It's a small issue, but should be easily fixed for accurate record keeping. Thanks! More

Disappointing Good news was staff were nice. Took car in for warranty service on electric passenger seat which didn't work. Car returned to me due to dealer n Good news was staff were nice. Took car in for warranty service on electric passenger seat which didn't work. Car returned to me due to dealer needing to order part. The seat broke all the way back which allowed for a passenger to use seat. When returned to me, on Friday before Labor Day weekend, the dealer had put the seat back in place all the way forward. The passenger seat was unusable and I had to cancel a trip with my wife out of town. I got the car back late on a Friday so there was no way to have it fixed in time for weekend. Then took car back in 10 days later when dealer got part. Apparently, another part was needed. I was given a rental. The Malibu smelled like smoke, hadn't been cleaned on inside or out, and even had what looked like a switchblade knife under the seat (looked real, but was a comb in place of a knife). After waiting for 8 days, my car was done. My car had been parked outside and was covered in dirt and bird droppings. The car was returned filthy when I brought it in clean. I have pictures I would be happy to show you. I would appreciate talking to the manager over these areas before I put reviews out. More

Awesome So nice and helpful! I always have been comfortable and confident when taking my car to your dealership. Thank you all who helped with my car today So nice and helpful! I always have been comfortable and confident when taking my car to your dealership. Thank you all who helped with my car today. More

Saturday 4/21/18 service Service was great, the only issue I have is some spilled soda down the side of my car while it was there and did not ribse/wipe it off. Service was great, the only issue I have is some spilled soda down the side of my car while it was there and did not ribse/wipe it off. More