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Maita Chevrolet - Service Center

Elk Grove, CA

4.5
1,690 Reviews

1,690 Reviews of Maita Chevrolet - Service Center

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May 25, 2024

Great customer service, will recommend friends and family, number #1 Chevy dealer in California. Thank you More

by RICHARDAGUILAR08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Alfredo Sandoval, Eric Swanson, Fred Walker, Vincent Valdez
Jun 19, 2024 -

Maita Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Maita Chevrolet. We sincerely value your business and look forward to your next visit!

May 23, 2024

Made a last minute changes with my appointment, Alfredo was so helpful and provided a great customer service. More

by SHIROMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Jun 19, 2024 -

Maita Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Maita Chevrolet and we hope to see you again.

May 23, 2024

What an incredible service. Cruz was great. I would come back here again. Thank you. More

by JUSTINPENNEY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
Jun 19, 2024 -

Maita Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Maita Chevrolet and we hope to see you again.

May 23, 2024

I only trust Cruz with my truck. I've been around and around with them, but I trust her. More

by TIM_ROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
Jun 19, 2024 -

Maita Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We hope you have a great day!

May 22, 2024

Always helpful and well informed. Still happy with my selection, 2024 Chevy Trax, especially at the gas pump! More

by VENTIMOCHA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Walker, Vincent Valdez, Jim Cooley
Jun 19, 2024 -

Maita Chevrolet responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2024

Vincent was very helpful and kept us informed about the progress of our truck. The truck was fixed in the time promised. All around a pretty good experience. More

by BLKOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Valdez
Jun 19, 2024 -

Maita Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Maita Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

May 21, 2024

Why have appointments if the vehicle is going to sit for 1.5 hours before being pulled in for a 20 minute oil change. Very little communication. Your texting service is useless. Will not be back. More

by DEREKBOYKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdul Ali
Jun 19, 2024 -

Maita Chevrolet responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (916) 647-8013. We look forward to hearing from you.

May 13, 2024

Vincent Valdez is the reason why I am not bringing my car back for service for anything. My daughter took my car for me to get an oil change with an appointment. I did not say I was going to drop off I wasn' More

by YVONNEMENDIBIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Valdez
Jun 19, 2024 -

Maita Chevrolet responded

We appreciate you taking the time to leave us this feedback. Here at Maita Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (916) 647-8013 to discuss ways we can better serve you in the future.

May 10, 2024

Did not honor coupon that they sent me. Charged $80 for oil change with no multi point inspection. Waited 2 hours even with an appointment. Sat staring at my car finished for 30 min before More

by LJLYNCH87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Sandoval, Vincent Valdez
Jun 19, 2024 -

Maita Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 647-8013 when you have a chance. Thank you, and we look forward to hearing from you.

May 09, 2024

Being that it was my work vehicle being serviced, I'm grateful for the service department's flexibility of being able to stop by and retrieve work items from my work vehicle. Appreciate the communication More

by JLI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Jun 19, 2024 -

Maita Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Maita Chevrolet and we hope to see you again.

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