Maita Chevrolet - Service Center

We realize that this is a business with the goal of making money; however, when we are handed a bill that is not itemized beyond "$labor, $parts" we have questions. Namely, WHAT on earth did you do to making money; however, when we are handed a bill that is not itemized beyond "$labor, $parts" we have questions. Namely, WHAT on earth did you do to generate all that labor?? Break it down! More

Alfredo is Friendly and Knowledgeable. He explains everything about the service and the time it will take. He explains everything about the service and the time it will take. More

Excellent Service. ..the Service Advisor Alfredo Sandoval explained up front what to expect and that he would be in contact with me with any updates. He met with me afte ..the Service Advisor Alfredo Sandoval explained up front what to expect and that he would be in contact with me with any updates. He met with me after the work was completed and went over the details on what the technician found and what he was able to resolve in order for the vehicle to run properly. More

I’ve always had Bryana King for my Service Rep. She has been consistently awesome, thorough and professional. Bryana scheduled my last service for Thursday April 3.The service we discussed was goin She has been consistently awesome, thorough and professional. Bryana scheduled my last service for Thursday April 3.The service we discussed was going to cost $450. When I arrived Donnell Wiegand informed me that Bryana was off and proceeded to help me. He quoted me $1,500. I told him that this was not what Bryana and I discussed and that I was not prepared to pay this. He adjusted things and said that it was no going to be $450. ( Looking at the invoice, I’m confused about what actual services I paid for. I believe that I should have received a Brake and Coolant Flush but don’t see this on the invoice. I was shuttled to the Casino. Donnell told me that he would call me when my car was done. I never heard from him. After 4 hours I began calling him. I called 8 times and could not get ahold of him. I left messages with no return call. I called sales department and they transferred me to him but he still didn’t answer. I finally asked for Service Manager who transferred me to Donnell. Donnell said “ oh, your cars been ready “ I asked him to send the shuttle to pick me and my Dad up. Horrible experience. Definitely not customer satisfaction focused. I will be calling tomorrow morning to get a breakdown and explanation of what they actually did on my car. More

I felt taken care of. Servy and Diane were very kind. Tom was super funny and made the final process easy Servy and Diane were very kind. Tom was super funny and made the final process easy More

Charged for service that doesn’t look like it was completed. No mileage sticker was provided. The issues i reported, they said they were checked and not showing problem, but problems still showing. T completed. No mileage sticker was provided. The issues i reported, they said they were checked and not showing problem, but problems still showing. Tires weren’t rotated. More

Any time I bring my car and/or truck to Maira Chevy, I am treated kindly and they take the time to explain your best options. Always happy after service. treated kindly and they take the time to explain your best options. Always happy after service. More

We always take our vehicles to Alfredo for service. He knows exactly what needs to be done based on our service records. We don't have to do anything but give him the keys and he calls us when our vehi He knows exactly what needs to be done based on our service records. We don't have to do anything but give him the keys and he calls us when our vehicle is ready for pick up. We've never had any problems and everything runs smoothly and efficiently there at Maita Chevrolet. More

Fast and very friendly service. Got what I wanted and faster than expected thank you 😊 Got what I wanted and faster than expected thank you 😊 More

Service department is okay; but make sure you closely look at the services and wording on the work order. Customer service could be better. look at the services and wording on the work order. Customer service could be better. More