Maita Chevrolet

I have a Toyota and a Chevy. I take my Toyota to Thompson Toyota in Shingle Springs where I purchased my car. I would purchase another car from them due to the quality of their s I take my Toyota to Thompson Toyota in Shingle Springs where I purchased my car. I would purchase another car from them due to the quality of their service department and sales department. The Maita Chevy Service Department is just average. Not enough differentiation to make it a preference to purchase my next vehicle there. More

Cruz is most patient, thorough, professional, customer service rep that I have ever dealt with. I would hope that she would be manager one day! service rep that I have ever dealt with. I would hope that she would be manager one day! More

Amazing people, superb customer service and super knowledgeable about their vehicles. Will definitely purchase from them again. knowledgeable about their vehicles. Will definitely purchase from them again. More

I made the mistake of making an appointment. You take first come, first serve. My car was serviced for several hours after my appointment time. That's garbage. Your service writer was responsive You take first come, first serve. My car was serviced for several hours after my appointment time. That's garbage. Your service writer was responsive to this, but the damage was done. Why should I bring my car back or buy a new one from you when you do this? I can get a GMC without the hassle. Your response????? More

The negotiating and purchase process was smooth as glass. Team did a great job, love my new ride. Team did a great job, love my new ride. More

My initial experience with the salesperson we first worked with was not the best. However, the issues with the initial salesperson were overcome with the help of Fred Walker. The experience ended on a worked with was not the best. However, the issues with the initial salesperson were overcome with the help of Fred Walker. The experience ended on a satisfactory note and left us with a favorable impression of your dealership. We are very pleased with the vehicle and would reach out again to you if we needed another vehicle. More

Bryana was great getting us checked in and keeping us updated on the service of my wife's car; oil change, tire rotation and cabin air filter replacement. We were given a time frame of one to one and one updated on the service of my wife's car; oil change, tire rotation and cabin air filter replacement. We were given a time frame of one to one and one-half hours to complete the work. Bryana kept us updated and let us know when the car was finished and advised that they were completing the paperwork. We saw the car was finished as it was parked in the "outbound" lane for service. Well, we waited forty-four additional minutes for the paperwork to be completed. During that time, I checked with the cashier and finally Bryana as to the hang up on the paperwork. Bryana shared that there was an error that they were resolving on the paperwork and for the extra time waiting on the paperwork to be completed, Bryana advised that Maita would give us a 15% discount on our bill. We appreciated Bryana tracking down the glitch and the discount for our time. Otherwise, the service was great. The rating reflected the forty-four minute additional time for the paperwork to be done. More

Service Advisor Brittani King provided Excellent customer service regarding major brake repairs to my 23 year old Silverado 2500HD. She was very knowledgeable and made me feel at ease regarding all of the w service regarding major brake repairs to my 23 year old Silverado 2500HD. She was very knowledgeable and made me feel at ease regarding all of the work to be done - which I did over a month due to finances. Anyway, Ms King is the type of person I would select if I were a business. Please pass along my pleasant experiences with Ms King. I have been a Maita service center customer for over 17 years. Randy Garrett More

I had an appointment for a regular oil change. Sat in the waiting room for almost two and a half hours for the car to be done. That is way too long for this type of service. Sat in the waiting room for almost two and a half hours for the car to be done. That is way too long for this type of service. More

The sales department was great. Eric has been a great person to work with, but the service department has been terrible. I bought a certified car that had many problems and I’m at t Eric has been a great person to work with, but the service department has been terrible. I bought a certified car that had many problems and I’m at the point of wanting to get rid of the car. I’m still waiting for parts to come in for the car to be fixed from my car that only had 38,000 miles on it when I purchased it. More