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Maita Chevrolet

Elk Grove, CA

4.6
2,990 Reviews
Maita Chevrolet is located at 9650 Auto Center Drive Elk Grove, CA 95757. Our central location near the Golden State HWY allows us to conveniently provide sales and services to customers visiting from Sacramento, Stockton, and Lodi, CA. For youre convenience, our sales department is open everyday with extended office hours. Please use the map to get specific driving directions.
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9650 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,990 reviews

November 22, 2024

The people were nice. It was just hard to pay over $400 to get or change rotate my tires and clean the headers. That was recommended at 15,000 miles. More

by JANGUIANO070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees not listed
November 21, 2024

Cruz is most patient, thorough, professional, customer service rep that I have ever dealt with. I would hope that she would be manager one day! More

by TCTEACHA2Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz in service
November 20, 2024

Amazing people, superb customer service and super knowledgeable about their vehicles. Will definitely purchase from them again. More

by TASMCINTIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Caston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Maita Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

I made the mistake of making an appointment. You take first come, first serve. My car was serviced for several hours after my appointment time. That's garbage. Your service writer was responsive More

by LEFFOTSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept. Add some more folks......
Nov 21, 2024 -

Maita Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 647-8013 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 17, 2024

The negotiating and purchase process was smooth as glass. Team did a great job, love my new ride. More

by STATTERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dittmar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demaurier Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Maita Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

My initial experience with the salesperson we first worked with was not the best. However, the issues with the initial salesperson were overcome with the help of Fred Walker. The experience ended on a More

by JWDEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Crumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Maita Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Bryana was great getting us checked in and keeping us updated on the service of my wife's car; oil change, tire rotation and cabin air filter replacement. We were given a time frame of one to one and one More

by Papas07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana King, Service Advisor
Nov 18, 2024 -

Maita Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 14, 2024

Service Advisor Brittani King provided Excellent customer service regarding major brake repairs to my 23 year old Silverado 2500HD. She was very knowledgeable and made me feel at ease regarding all of the w More

by RGARRETT75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britaini King
Nov 18, 2024 -

Maita Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

I had an appointment for a regular oil change. Sat in the waiting room for almost two and a half hours for the car to be done. That is way too long for this type of service. More

by BOMTEK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel in service
Nov 18, 2024 -

Maita Chevrolet responded

It's upsetting to hear that your experience was anything but stellar. Please contact us at (916) 647-8013 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 12, 2024

The sales department was great. Eric has been a great person to work with, but the service department has been terrible. I bought a certified car that had many problems and I’m at t More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demaurier Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Maita Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 647-8013 at your earliest convenience to discuss how we can turn your experience into a positive one.

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