Mahwah Ford

Very friendly staff and did not pressure to buy . Does not charge any extra fees. Does not charge any extra fees. More

I have been a customer of Mahwah Ford for 10+ years. excellent service and the jiffy lube connected to the dealership is Amazing! excellent service and the jiffy lube connected to the dealership is Amazing! More

My blue tooth was not working they had the car most of the day but did not work on it until the pm I made three tfips from Ridgewood but they immediately found two other problems which cost me 350 plus the day but did not work on it until the pm I made three tfips from Ridgewood but they immediately found two other problems which cost me 350 plus BUT they never fixed the blue tooth tho they said they did Now I have to bring it in again also the service coordinator was very sparse with his information I usually have Michelle who is very good More

We always have a great experience at Mahwah Ford. We won't go anywhere else when buying a Ford. The entire staff is very friendly and always makes you feel comfortable. They make sure you understa We won't go anywhere else when buying a Ford. The entire staff is very friendly and always makes you feel comfortable. They make sure you understand all of the features of the cars you're interested in, as well as the pros and cons of things, and are very clear and flexible on pricing and payment options. Special shout-out to Chris Donnelly and Dave Saunders, whom we always work with and who take great care of us, making sure everything goes smoothly. More

Knowledgeable , quick pleasant environment . Overall , great experience dealing with all employees . I love my bronco !! Overall , great experience dealing with all employees . I love my bronco !! More

Easy and smooth sale. Mark helped me find a used car they had on site. It was in great working conditiin and the price was fair. Mark helped me find a used car they had on site. It was in great working conditiin and the price was fair. More

I scheduled an appointment when a check engine light came on 3 hours in to a 1500 mile road trip. Not being from the area I found this Ford dealership. My first encounter with Luigi was less than sati came on 3 hours in to a 1500 mile road trip. Not being from the area I found this Ford dealership. My first encounter with Luigi was less than satisfactory. Granted it was early in the morning, but he didn’t seem like he wanted to listen to me. I explained to him what happened, and he dismissed me. He said he has to do his own diagnosis. After a couple of hours waiting, he informed me, there is no code in the system therefore there’s nothing he can do for me. I explained to him the code that had appeared the night before, but he was insistent that if he did repair work and it did not solve the issue, I would come back and sue him. When I asked if he would do the work as maintenance, instead of repair, he eventually agreed. But he gave me such an outrageous price, plus he said I would be there all day because he did not have the parts. (what dealership service shop does not have spark plugs in stock? ) Clearly he did not want to do the work. I took the vehicle to another dealer, three hours later the repairs were done and I was on my way. Issue resolved. I do not live in the area, but if I did, I would never go back to this dealership. Luigi should be reminded that customer is sometimes right! More

Outstanding service, great, really personable salesman(P. J.), completely stress and hassle free in every way. Cherokee and Chris were so standup and worked overtime to get me the best financing for my car. I J.), completely stress and hassle free in every way. Cherokee and Chris were so standup and worked overtime to get me the best financing for my car. I will say, it was the best experience I have had buying a car, I will always reccomend this dealership to all I know! More

Extremely helpful and courteous. Fourth time buyer at this dealership. That alone says it all. Fourth time buyer at this dealership. That alone says it all. More