
Maguire's Ford Lincoln East
Palmyra, PA
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159 Reviews of Maguire's Ford Lincoln East
Fair and honest The sales department was up front and quite fair with pricing and limited the haggling. Give them an opportunity and I’m certain that you’ll be plea The sales department was up front and quite fair with pricing and limited the haggling. Give them an opportunity and I’m certain that you’ll be pleased. More
Lincoln in for service & inspection When we called to sked this svc. we were told the first available opening was about 3 weeks later. When we said we wanted it done before that but wou When we called to sked this svc. we were told the first available opening was about 3 weeks later. When we said we wanted it done before that but would need a ride home & picked up after done, This is because we only have one vehicle & one driver due to Legal Blindness of one occupant. We were told we could bring it in to Quick Express Serve where it was on a first come first serve basis. We arrived about 10:30 AM since we live about 15 miles from the dealership and did not have to wait long to be driven home. The one person who can drive is unable to drive after dark so we figured it would we taken into consideration. About 3:30 the first call was made & we were told it was not even worked on yet so it would be about an hour. We then informed the person who answered we needed it before dark. The next call was about an hour later & were told the shuttle driver was in another town picking up tires. He told us when he dropped us off quitting time was 4:30 so I had reason to doubt this. After it was totally dark we called again & were told the only thing that could be don is we could wait until the next morning. We informed them we are both in poor health & could not be all night without a car in case of an emergency. It was suggested to them to get another way to get our car to us such as cab. About 6:30 they called & said two people were going to return our car & to have a check or credit card ready to pay them. We have purchased many vehicles from them including trucks and about 6 Lincolns which we immediately learned to love. when I questioned the loaner car one time I was told by the Salesman it only applied to certain year models & we did not qualify. The second time I was told it was only supplied when you have actual service such as collision. The third time we were told we live too far away & we told them we didn't live too far away to buy our vehicles there even tho we started purchasing when they only had one location in Duncannon. We recently received a postcard from Lincoln showing loaner cars available but since we thought it would just be a few hours we didn't question it. For some strange reason it was on the bill time promised 5:00 which no one at this end ever heard about or agreed to. If we did not get free inspection as part of our sales agreement I would never go back there again! More
No Haggle No high pressure. In short order, the sales team got a handle on the specific car I wanted and didn't play the bait and switch game. The car I want No high pressure. In short order, the sales team got a handle on the specific car I wanted and didn't play the bait and switch game. The car I wanted had just sold, so they quickly located another just like it and got it to me a day later. I got a fair price for my trade and the deal went smoothly. More
Courteous service Attentive staff, friendly, knowledgeable and punctual. Walked in on a friday knowing what I wanted, and within only a week took deliver of my vehicle. Attentive staff, friendly, knowledgeable and punctual. Walked in on a friday knowing what I wanted, and within only a week took deliver of my vehicle. More
2015 Ford Explorer Sport Great experience overall, Morgan was EXTREMELY helpful and knowledgeable and also great with my two young children having to come with us. He was pers Great experience overall, Morgan was EXTREMELY helpful and knowledgeable and also great with my two young children having to come with us. He was personable and made sure that the entire process was painless and kept me up to date with all steps of the process. Would definitely recommend and use again. More
Purchased a 2006 f150 4x4 , almost a month now up and down the turnpike and it don’t skip a beat! This dealership put it through full service before selling it, that made my de , almost a month now up and down the turnpike and it don’t skip a beat! This dealership put it through full service before selling it, that made my decision a lot easier to buy it. Everyone was professional and not pushy at all and even after the sale. I received a personal phone call from my salesman Troy to see how I am enjoying the truck, much appreciated, therefore I would return to this dealer to purchase another car or truck. Thanks, Bill and Joanne Davis More
Just looking I was in need of a car within 2 weeks. My car was not passing inspection. I already had an Escape and loved it, so that is what I wanted. I had talked I was in need of a car within 2 weeks. My car was not passing inspection. I already had an Escape and loved it, so that is what I wanted. I had talked to someone to help in looking for a car, and I was going to Maqiure;s to see what they had to offer. I told Troy, my salesman, what I wanted, He had 2 cars to show me. My son-in-law came to look also. Till all said & done a few hours later, I was a PROUD owner of a new Ford Escape. Troy was most helpful, polite, and patient. Everyone there is very friendly and ready to help you. Thank you again Troy More
2017 Ford Fusion Sport AWD This is the second vehicle I have purchased here. All the maintenance on the vehicles get done at Maguires in Hershey as well. Dealt with Troy who was This is the second vehicle I have purchased here. All the maintenance on the vehicles get done at Maguires in Hershey as well. Dealt with Troy who was really professional and explained everything. When it was time to transfer everything over and sign papers we had Nick Conrad. He walked us through everything we needed to know. What we love most about Maguires is that the staff is very customer service orientated and they do not push you into anything you don't want. More
Best experience in purchasing a car! Best experience in purchasing a car in my life. No pressure from salesman, answered all my questions, informative and friendly. Did some research o Best experience in purchasing a car in my life. No pressure from salesman, answered all my questions, informative and friendly. Did some research on the internet beforehand so I was familiar with MKX versus Edge. More
Certified pre-owned Edge I have been going to Maguire's for years to have my Linclon serviced & they have always been helpful, courteous and fairly priced. I recently purcha I have been going to Maguire's for years to have my Linclon serviced & they have always been helpful, courteous and fairly priced. I recently purchased a certified pre-owned Edge from Maguire's and they were great through this process! They gave me a fair market trade value on my Lincoln and did not pressure me into any purchase. The Edge was also fairly priced, especially since it was certified pre-owned. They answered all my questions and were patient during my decision making process. Morgan was super helpful with test driving, discussing payment options & reviewing the various controls/settings on the Edge. He even linked up my phone with the car before I left the lot post-purchase. He also called to follow up after a few days to answer any questions I may have had. Nick was very patient with my questions & decision making process with regards to extended warranty/service plans as well. Overall pleasant experience! More