Maguire's Ford Lincoln East

I recently had my MXC serviced for the 34,000 mile check up, the service was great and Dean Fasnacht did and outstanding job!!! I always receive good customer satisfaction at Maguire's up, the service was great and Dean Fasnacht did and outstanding job!!! I always receive good customer satisfaction at Maguire's More

Great sales person Al. Answered all our questions. We bought the Taurus love the car...we bought our last car at. Maquire...only thing missing is the popcorn. Not there fault the COVID 19 to blame. bought the Taurus love the car...we bought our last car at. Maquire...only thing missing is the popcorn. Not there fault the COVID 19 to blame. More

Jose & Mark are OUTSTANDING! Before writing this review, I wanted to let the “awe” of a new vehicle wear off to give a more accurate representation of my experience at McGuire’s F Before writing this review, I wanted to let the “awe” of a new vehicle wear off to give a more accurate representation of my experience at McGuire’s Ford. Let me start by saying I have been a General Motors (GM) owner for well over ten years, only owning a Ford vehicle for a short amount of time prior to owning a GM. I decided to contact McGuire’s because of a vehicle they had on their lot that was within my budget. I was skeptical contacting them because of the unwillingness of other dealers near my home to contact me or follow through with a price quote. I contacted McGuire’s late on a Tuesday afternoon and received an immediate response from one of the friendly sales staff members. I explained what I was looking for and explained my financial requirements. Shortly after I was contacted by Mark from sales, who introduced me to both himself and Jose. Between both of these fine gentlemen, they were able to put me in the perfect (and I mean perfect) vehicle that suits me with absolutely no sales pressure! Mark and Jose were attentive to my questions, making me feel that I was in good hands. These gentlemen were able to get me approved for the vehicle I chose and worked toward a delivery date. Due to my work schedule, Jose was able to work with my limited free time to get me into my new vehicle as quickly as possible. I arrived at the dealership on that Thursday afternoon, with first glimpse of “wow”. The dealership is modest enough to not feel overwhelmed with vehicle selection, but just large enough to have the convenience of a golf cart for easy transportation. Walking into the showroom I was immediately greeted by a friendly receptionist, who brought Jose to me. Speeding up the story, Jose and the staff at McGuire’s made the paperwork process simple…. And quick! Attention to detail was provided regarding selecting appropriate ‘add on’ services to ensure my new vehicle is protected. After signing, Jose spent enough time to go over every single feature of my new Explorer, right down to ensuring my phone was connected to provide E-911 services should I be involved in an accident. We adjusted seats, radio, lighting settings…. We did it all. Never once did I feel a burden or that I was being rushed. At the end of the tutorial (more of a lesson), I was ready to leave the sales lot confident in the operation of my new vehicle. In conclusion, I never thought it was possible to find a car dealer that had the “family” feel. Coming from small-town-America, that comfortable feeling with a bit of joking and meeting everyone in the dealership emphasized their commitment to customer service at McGuire’s. I would recommend anyone who is looking for a new vehicle, regardless of your manufacturer preferences to visit McGuire’s Ford & Lincoln. Take a tour, meet their staff, and explore what Ford has to offer. All that I ask is that you request Jose to be your salesman. I can attest that he will take the utmost care of you and will leave you with a lasting positive impact made on your vehicle purchase. More

Doug at Ford’s Quick Lane does an outstanding job ! As a long term customer, I’ve observed and experienced his interactions with many customers. His technical knowledge, customer service and and positive at long term customer, I’ve observed and experienced his interactions with many customers. His technical knowledge, customer service and and positive attitude deliver a very high standard of service. His performance sets this dealership apart at a Rome when customer service matters more than ever. More

The staff we dealt with was very assistive, co-ordinated and made online car purchase appear simple, easy and very first. Provided information required by our bank immediately and often called to follo-up. and made online car purchase appear simple, easy and very first. Provided information required by our bank immediately and often called to follo-up. Very respectable person. We love the car. More

Great service During this time of mandatory Pandemic closures I was able to work safely with Maguire's staff to get my vehicle repaired for a warranty recall. Th During this time of mandatory Pandemic closures I was able to work safely with Maguire's staff to get my vehicle repaired for a warranty recall. They took extra care to make sure I had no person to person contact while still servicing my vehicle. Great dealership with a great team More

Buying a car during a pandemic was a different experience but everyone I worked with at Maguire Lincoln was so professional and responsive and I am thrilled with my new Lincoln. Also the fact that dealershi but everyone I worked with at Maguire Lincoln was so professional and responsive and I am thrilled with my new Lincoln. Also the fact that dealership offers courtesy pick up and drop off for service really sealed the deal More

Service as expected I called, scheduled, dropped off and picked up without a problem. Pennsylvania was still under corvid-19 stay at home orders, so waiting for the car I called, scheduled, dropped off and picked up without a problem. Pennsylvania was still under corvid-19 stay at home orders, so waiting for the car (routine inspection/oil change) was not possible. Corvid-19 precautions were taken seriously: wearing masks, plexiglass barriers at interior checkins, checkin desks roped to 6' social distancing. They took payment over the phone and left everything inside the car for pickup -- no going indoors. Service was done in a timely manner within 24 hours. I'm satisfied. More

Service when you need it most. In the throws of the current epedemic our battery failed in the Explorer. Upon the second attempt to jump start it did. Testing by the AAA road servi In the throws of the current epedemic our battery failed in the Explorer. Upon the second attempt to jump start it did. Testing by the AAA road service indicated the need for a replacement. The first thought was Maguires since they have serviced the vehicle from purchase. With limited personell they were able to service the vehicle and get us back to our much needed transportatation. Thanks to Dave, Rob and the servive crew. More

Frustrating, then rewarding Kevin S (Service) in went "above and beyond" in his efforts to handle my problem While I was frustrated in the number of visits and time it took to Kevin S (Service) in went "above and beyond" in his efforts to handle my problem While I was frustrated in the number of visits and time it took to fix the problem, I always felt you were doing the best you could, and my frustrations were not directed at any person, or the dealership More