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Maguire Toyota of Grand Island - Service Center

Grand Island, NY

4.5
402 Reviews

402 Reviews of Maguire Toyota of Grand Island - Service Center

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July 26, 2024

Jay was excellent to work with! He took his time with explaining everything to us! Will highly recommend this dealership! More

by RNSHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Williams , Donnie DiPalma
July 26, 2024

Excellent customer service- very knowledgeable and helpful. Would highly recommend this service department to everyone. More

by MSIDESMILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

We were unaware that we’d be charged over $100. 00 for service b/c our mileage is out of warranty. A heads-up would’ve been nice. Absolutely no transparency. I’ll remember this when my lease is up. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ferullo
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Ioverall good. Part of reason came in was to get remote starter fixed. Instead put battery in fob. Was supposed to call Thursday with info on fixing remote starter. More

by FAITHETTA
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ferullo
June 23, 2024

Excellent service was given by all, especially Lisa and Christian. They are very polite and informative. More

by giugioco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Justin Milieri
June 21, 2024

Lisa took my concerns and quickly offered advice for my concerns and promptly got them addressed and completed all things discusssd More

by TOPSPINJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Marino
June 18, 2024

Is Christian the guy that checks us in for service? Because he is terrific. Always friendly, always accommodating. It’s a nice place to have the scheduled maintenance taken care of! More

by NO-REPLY-CRKL7MLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Milieri
June 14, 2024

Great customer service, regular maintenance completed without any issues. I will be back in 5k miles More

by AMMARBAKER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Milieri
June 14, 2024

Polite and informative as to what was being done to my Highlander. The people at Maguire don't come off as many in the car dealership industry do. Everyone I've associated with there are top notch from sa More

by Rich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The service department is efficient and kept me informed, and the waiting area is comfortable and clean. More

by SFUNDALINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Milieri
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