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Maguire Toyota of Grand Island - Service Center

Grand Island, NY

4.5
402 Reviews

402 Reviews of Maguire Toyota of Grand Island - Service Center

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October 01, 2024

I don't know who that person is in the first page, but I deal with AI for years now I always come back to Toyota. Unfortunately this will be my last car being is I'm 71 years old thank you for your service More

by VAMARIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ai Alderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ander Sweet
September 23, 2024

Hassle free they did the service work for a reasonable cost. I’ll go there again. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I am not familiar with the name, Mataya. However, there were several employees, one a woman, who stuck with us and made us comfortable while we waited for our car to be serviced. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ai Alderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get his name; a black man with a beard
September 22, 2024

I wish they still overs resist all undercoating, paint protectant, rust proofing, carpet and upholstery protectant like Fuccillo use to. Fulfill also use to have song shield with key for warranty which More

by DENNISMAXCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Easy place to do business and the staff is always so friendly! 10/10 would recommend! More

by GoBill(s)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Took me in quickly and finished on time. Mataya was great - attentive, friendly, efficient, helpful. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The service rep was very nice and professional. She did a good job helping us. More

by ZAIREDITH_CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Let's just say that communication between the sales agent, myself, and the service department were not good. Also, I was spoken to in a manner I did not care for a most likely lied to as to what was do More

by Loocie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ferullo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

The receptionist went beyond the average of helpfulness and kept me updated on the progress of my repairs. She is a great asset to your dealership. More

by Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mataya Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Used to love this dealership Wait has become incredibly long , scheduled an oil change 3 weeks out , it took almost 3 hours . The last time I was here for an oil change took all day I also get told by m More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ferullo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mataya Pointer
4.0
This rating includes all reviews, with more weight given to recent reviews.