Maguire Toyota of Grand Island

The dealership is very pleasant. My salesman was zero pressure and always called to keep us informed. My salesman was zero pressure and always called to keep us informed. More

They need to make it more customer friendly when they make a customer have to come back a second time for out of stock parts. make a customer have to come back a second time for out of stock parts. More

I called and made an appointment to have my car serviced. I requested an 80,000 mile check-up, a NYS inspection, and to have the dome light looked at. The dome light had been a problem and I already had it I requested an 80,000 mile check-up, a NYS inspection, and to have the dome light looked at. The dome light had been a problem and I already had it fixed once. That lasted about a month, and then it broke again. So they looked at it again and said they needed a part to fix it. They ordered the part and would call me when it came in. Six months went by, no call. So I still need the dome light fixed, plus the other items. The low tire indicator light came on after I made the appointment. I dropped off the car the night before the appointment. I realized that I had 85,000 on the car so I put on the request sheet 85,000 mile check-up, NYS inspection, and the dome light. I forgot to include the low tire indicator. Next day they called and spoke to my husband and wanted to know if I wanted an oil change. They also told him that the dome light was just in the off position. He told them that I had been having issues with the dorm light and that maybe it was an interment issue. They promised to look at it again. They called later that day to say the car was ready. When I got there they said the dome light was in the off position. I said I was not stupid and that there was a problem. No problem was found they said. So I went to my car, opened the door and the dome light did NOT come on. So back to the service desk I went. Explained that the dome light was not working. The service guy went out and touched the light and it came on. So as long as you press it the light works. So they have to order a part… Haven’t I heard this before… Started up the car, and the low tire indicator was still on. By now I was tired on walking back and forth. Took the car to a tire shop and the valve steam was bad. More

Thank You for making our lease buyout easy and stress free! It was super easy and Ai took care of everything so we could continue enjoying our Camry! Thank YOU! free! It was super easy and Ai took care of everything so we could continue enjoying our Camry! Thank YOU! More

Customer service is bad after sale car not picked phone and showing all the times dealing with customer but never call back . When I need to talk Just text me busy with customer never back to me. I bough and showing all the times dealing with customer but never call back . When I need to talk Just text me busy with customer never back to me. I bought 2 cars in future never in my life and never referred someone. Very bad customer communication skill . More

The dealership did not fill up all fluids on the vehicle i purchased despite request. i purchased despite request. More

It was the best car buying experience I have ever had. And I have had seven new cars and 3 used car Purchases. Thanks again Maguire ! And I have had seven new cars and 3 used car Purchases. Thanks again Maguire ! More

Good people to deal with when purchasing a new car excellent knowledge of vehicles they are selling excellent knowledge of vehicles they are selling More

Simple inspection took a really long time. Overall I was very satisfied with the service. Lisa was friendly and kept me informed. Maguire service has improved from Fuccillo. Overall I was very satisfied with the service. Lisa was friendly and kept me informed. Maguire service has improved from Fuccillo. More

I dropped my truck the evening before to have Toyota service, a recall and to have the front brake squeal looked at. I had to call and check the status one hour before closing because at that point in t service, a recall and to have the front brake squeal looked at. I had to call and check the status one hour before closing because at that point in the day I hadn’t heard anything. I didn’t not receive my truck till 20 minutes after close and the brake squeal wasn’t even addressed. Even though there is a service bulletin for that. They claimed the mechanic couldn’t replicate it. I hear it multiple time a day everyday. Now I have to reschedule to have it addressed again hoping that the mechanic replicates it. It’s unacceptable to tie up my vehicle for two days to repair something that Toyota is aware of. I believe the shop was over booked abd they didn’t even try to fix the brakes because they ran out of time More