Maguire Hyundai of Grand Island - Service Center
Grand Island, NY
168 Reviews of Maguire Hyundai of Grand Island - Service Center
Amazing people Listen to your problem with concern They take their time to explain everything concern They take their time to explain everything More
DO NOT GO HERE! !! THEY LIE ABOUT YOUR VEHICLE REPAIRS, THEY BRUSH YOU OFF IF YOU HAVE AN APPOINTMENT. THEY ARE RASICT AND TREAT FEMALES TERRIBLE!!! I HAD AN APPOINTM !! THEY LIE ABOUT YOUR VEHICLE REPAIRS, THEY BRUSH YOU OFF IF YOU HAVE AN APPOINTMENT. THEY ARE RASICT AND TREAT FEMALES TERRIBLE!!! I HAD AN APPOINTMENT FOR MY VEHICLE ON OCTOBER 9. IT IS NOW WEEK 3 AND MY VEHICLE IS STILL THERE. I CONSISTENTLY KEPT FOLLOWING UP ON MY VEHICLE STATUS. BOB the service advisor LIED TO ME OVER AND OVER AGAIN (I HAVE THE RECORDED PHONE CALLS) AND SAID THERE SYSTEM WAS DOWN FOR 2 WEEKS. IT IS CONCERNING THAT A BILLION DOLLAR COMPANY SYSTEM IS DOWN FOR 2 WEEKS. I THEN FOLLOWED UP WITH HIS MANAGER JAY AND HE HAD NO CLUE WHAT WAS GOING ON WITH MY VEHICLE. HE CAME OFF RUDE AND SEEMS LIKE HE ONLY COLLECTS A CHECK AND HAS NO CLUE WHAT HIS SERVICE ADVISOR IS ADVISING nor cares what he is saying to customers. THEY LIE AND COVER IT UP BY BLAMING IT ON THE CUSTOMER. WHAT HAPPENED TO BEING HONEST AND HAVING INTEGRITY. My first time here and IT WAS THE WORST CAR EXPERIENCE EVER!! I WORK IN A BIG COMPANY MYSELF AND I WILL BE SURE TO LET PEOPLE KNOW WHAT TYPE OF BUSINESS THEY DO AT MAGUIRE OF HYUNDAI. More
They did not correct the problem on my electric car. They did not reset the mileage. Detail work was about half done. Have to take it back, waste another half day of my life because they can't get it d They did not reset the mileage. Detail work was about half done. Have to take it back, waste another half day of my life because they can't get it done right the first time. More
visit was ok, but took a long time. I personally don't believe that a 3 year old car with only 20k miles on it had such dirty battery coolant it required 3 flushes to get it clean. I I personally don't believe that a 3 year old car with only 20k miles on it had such dirty battery coolant it required 3 flushes to get it clean. If you are short handed and that's the reason it so long to finish on time, we would understand. Finding good people willing to work is hard these days. We are satisfied however, and glad we went home rather than wait for it. More