Maguire Hyundai of Grand Island - Service Center

Service is 5 out of 5 typically. However, my last service cost more than I was quoted in writing which was disappointing. I was told it was because I paid by credit card???? So why n However, my last service cost more than I was quoted in writing which was disappointing. I was told it was because I paid by credit card???? So why not inform me when I got the written quote that cash was needed for payment. Otherwise excellent repair service as well as good service advisor. More

Dealership is very responsive to customers needs, knowledgeable and courteous. Facility is very clean, welcoming environment knowledgeable and courteous. Facility is very clean, welcoming environment More

I went in for routine service work which should include an oil change and tire rotation and they never rotated my tires. I had a screw in one of them and asked if they could fix it with my warranty and the an oil change and tire rotation and they never rotated my tires. I had a screw in one of them and asked if they could fix it with my warranty and they said they were not able to pull that up on their computer since I bought the warranty from another dealership—completely understandable. When I got home, the screw was in the same tire so I called back and asked if they had rotated my tires. They said they had, which clearly they did not. I called the store that day to speak to the GM and left a voicemail. I never received a call back. More

I received professional courtesy during the servicing process. The service manager made me aware of each step of the service and the timeframe for completion. process. The service manager made me aware of each step of the service and the timeframe for completion. More

Very professional, thorough, informative, courteous, timely. My wait time was satisfactory. Was greeted by staff as I waited. timely. My wait time was satisfactory. Was greeted by staff as I waited. More

The service is good but it took me over 2 hours of waiting for an oil change and tire rotation. waiting for an oil change and tire rotation. More

Got my computer updated for the theft system and repairs finished from theft. They were quick and supplied some premium coffee while I waited. The techs were friendly and easy to deal with. finished from theft. They were quick and supplied some premium coffee while I waited. The techs were friendly and easy to deal with. More

Service was provided in a prompt manner. Staff was courteous. Dealership was neat and clean.On the negative side it was difficult to schedule an appointment on line. Staff should not be com Staff was courteous. Dealership was neat and clean.On the negative side it was difficult to schedule an appointment on line. Staff should not be complaining to customers about being over worked. Perhaps staff should be cross trained to assist other staff during busy times. More

Terrible service still waiting for the new service manager to get back with me on a seat cover has been months manager to get back with me on a seat cover has been months More

Service was completed successfully. It took a day longer than expected. Would have given 5 stars otherwise. It took a day longer than expected. Would have given 5 stars otherwise. More