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Maguire Hyundai of Grand Island

Grand Island, NY

4.5
227 Reviews
Maguire Hyundai of Grand Island wants to do more than sell you a vehicle. We strive to provide our customers with the best possible buying experience where we do more than just fulfill your vehicle needs. The following are just some of the benefits we offer to each of our customers: *Up-Front Lowest Pricing *Maguire Family Price Guarantee *Maguire Family Assurance *The Maguire Family Promise *3 Day Money Back Guarantee *3 Day Refinance Guarantee *30 Day Used Vehicle Exchange *Trade Purchase Offer We are Grand Island's home of everything Hyundai!
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1910 Alvin Rd

Grand Island, NY

14072

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Showing 227 reviews

April 21, 2023

Took over a month to replace a key and diagnose a wheel bearing issue. Customer service wasn’t great and I got a cheaper deal replacing the wheel bearing somewhere else. You’d think they would’ve given a d More

by Ap95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Baum
April 17, 2023

I was so happy to bring my vehicle there as it was closer to where I live. They are very nice and work to make your experience great. Thanks for all u do More

by athorman1975
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Baum, Bob Spink
April 16, 2023

The service was great and all my questions were answered. Thank you again for an awesome experience. More

by Preskop
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Baum
April 16, 2023

I recently had service done on my vehicle, which was good service, no complaints. The dealership itself is questionable. More

by MISSJAMEILA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon Baum, Bob Spink
Apr 17, 2023 -

Maguire Hyundai of Grand Island responded

Thank you for taking the time to leave us a review and a great rating! I'd like to hear more about your visit, please give me a call at your convenience. Brandon Wickham General Manager 315-263-0939

April 13, 2023

Candice was very helpful and friendly . It was a great experience purchasing my Venue here. More

by Hnnbrgr
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Recommend Dealer
Yes
Employees Worked With
Candice Stalker
April 11, 2023

Service is always great. Very happy with the team. Honest and efficient. Thanks for your awesome service More

by mwg262
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Pattison, Brandon Baum, Bob Spink
April 08, 2023

Bob Spink & Caitlyn are so helpful and always so pleasant and to the point. I bring both our Ford and Chevy into them. Because I have told Bob, I trust them there. More

by Finkle66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Spink
April 06, 2023

The service is very knowledgeable and efficient in working on my vehicle. They explain the problem and what needs to be done. They are friendly outgoing and courteous when working on my vehicle. More

by theresa.woods80
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eric Pattison
April 04, 2023

Seamless process. Great experience. Nothing was taken from the joy of driving a new car. More

by roman.amezcua
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lindstrom, Mike Ahearn III
April 04, 2023

Car sale was fine, the follow up process was terrible. My wife bought a new car, but she had to go back to the dealership 3 separate times to sign and re-sign paperwork that was incorrect on the deale More

by jkruk88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Candice Stalker, Mike Ahearn III
Apr 05, 2023 -

Maguire Hyundai of Grand Island responded

We truly regret the experience that you had. Maguire Hyundai of Grand Island first and foremost would like to extend an apology to you, as we never want a customer to have an experience like this. Mistakes do happen from time to time, and we can't make those mistakes disappear. What we did in this situation was address the mistake, work with the lender to resolve any issues, and follow up with the lender and the customer with all account information. In addition, we wanted to make it known that we believe in making our customers better than even, and that is exactly what we did for this customer. Thank you for giving us the opportunity to address your concerns.

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