Back

Maguire Ford Lincoln - Service Center

Ithaca, NY

not yet
rated
452 Reviews

452 Reviews of Maguire Ford Lincoln - Service Center

Sort by
September 21, 2020

I had an oil change for my 2012 Ford Explorer. It was easy to make an appointment. The service staff was professional and helpful. The new waiting area was comfortable. More

by Ford Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sholar
September 21, 2020

Newly renovated dealership and service department was very nice to visit and waiting area was comfortable and spotless. Service representative was extremely pleasant to speak with. More

by CRUZ296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sholar
September 21, 2020

I was very happy with manager Mr. Doug morey, He handle my service work on my Nissan Murano very professionaly. Would definitely take my vehicle back there another time. More

by EASYBEAR7330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Morey, Austin Foote, Wade Hitchcock, Scott Armstrong
September 19, 2020

I spent 2 hours waiting for my car inspection. Unacceptable amount of time for just an inspection! Old sticker and glue not completely removed before new one was put on. Looks terrible! More

by ms.sweaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug was very nice and professional.
September 18, 2020

DK did an excellent job of keeping me up to date and his customer service skills is impeccable. It did take a little longer than anticipated to fix though More

by VAUGN.TURNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DK
September 16, 2020

The service department took care of my need for an oil change on short notice as I was leaving town in a few days. I was in and out in 30 minutes. More

by kberkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sholar
Sep 16, 2020 -

Maguire Ford Lincoln responded

Thank you for your business! see you next time Steve

September 16, 2020

Good communication and attention. The guy who handled my service was very friendly and attentive. I am very please with the energy and communication in my dealings More

by RBOETTG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sholar
Sep 16, 2020 -

Maguire Ford Lincoln responded

Thank you for your business! Steve

September 12, 2020

Reliable and friendly service. Clean area for social distancing. Doug Morey answered my questions re extended warranty. I also received a courtesy car wash and Doug made sure the front was vacuumed. More

by rebirthjv3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morey, Steve Sholar
September 11, 2020

The experience was frustrating to begin with. Took five phone calls before I was able to get a person on phone, this includes letting phone ring 25 times before hanging up one time. Tried three times to ge More

by rupert_hawk541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug
September 09, 2020

Great experience with Maguire, as always! Great sales, great service! This is the fifth car we’ve purchased from Maguire. The sales department is always amazing and the service department never disappoint More

by KBlake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sholar
...
34
...