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Maguire Ford Lincoln - Service Center

Ithaca, NY

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452 Reviews

452 Reviews of Maguire Ford Lincoln - Service Center

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November 16, 2020

Dropped truck off at 11, came back after 1 for an oil change and still wasn't finished. Had to wait another 30 minutes, so at this point 2.5 hours after I dropped the vehicle off. DK was great got it rig More

by MAYBABYDANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DK Morlu
November 15, 2020

I had my front brakes replaced. When I got the car and drove it for test run, the brake light came on and would not go off. I called and the woman at the service desk informed me I had to make an appoint More

by JANET1166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am sorry but I do not remember the woman's name that I spoke to on the phone., Jasminne Ayers
November 13, 2020

There were several unsatisfactory aspects to my recent experience with the service department. I would like to discuss them with the service manager. Thank you. More

by Doug
Recommend Dealer
No
Employees Worked With
Jasminne Ayers
Nov 13, 2020 -

Maguire Ford Lincoln responded

Good morning Doug! It was nice speaking with you this morning and I look forward to servicing your vehicles in the future! We promise to continue to be honest and keep our upward spiral with the new dealership and personnel. Thank you, Shelby Overbaugh

November 12, 2020

The service was prompt. The people I interacted with were prepared pleasant and knowledgeable. The new service drop off area is very nice. Clean open More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers
November 12, 2020

I was fustrated for a minute because of something that wasnt broke while in my possession, but shelby made sure things got done! Thank you! More

by Tiamarie0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Overbaugh, DK Morlu
November 12, 2020

I did not have an appointment and I appreciated that before starting they checked with the technician to make sure the service could be done More

by K_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DK Morlu
November 10, 2020

We were able to get an appointment quickly and they called us about what needed to be done. It was all very good. Everyone is very courteous. More

by KBROWNINGHALTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers
November 09, 2020

The FordPass was not working and so I asked for and received an appointment for the same week. I waited for it to be looked at the repair was completed in a short time. All smiles here 😊👍. Thanks More

by RustyN765
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Jacobs
November 03, 2020

Thank you for the great service! I highly recommend Maguire Lincoln and their service team. I couldn’t imagine going anywhere else! Thank you again ! More

by HEATHERWEISE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Overbaugh, DK Morlu, Jasminne Ayers
October 30, 2020

I had a very good experience very friendly people knowledgeable brought my car and I have a tire repaired they took care of it immediately I did not have to wait very long half hour maybe very happy More

by Jamesandjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DK Morlu, Jasminne Ayers
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