Maguire Ford Lincoln - Service Center

I had my truck in to diagnose several problems. Main issue of ticking noise and engine dying on highway on ramps when accelerating was not found. Service manager took the truck home over night and to t issue of ticking noise and engine dying on highway on ramps when accelerating was not found. Service manager took the truck home over night and to try and find the problem, which is fine. When vehicle was returned to me, they used 9.4 gallons of gas and 147.1 miles on it and litter was left in my truck. There was a empty can of energy drink thrown in the back of the cab. So much for covid cleanliness. Problems were not fixed and reimbursement of excessive fuel consumption was not offered. More

Although all scheduled work could not be completed, due to need to order parts this was great customer service. Service rep contacted me before scheduled appointment to review what work needed to be done, to need to order parts this was great customer service. Service rep contacted me before scheduled appointment to review what work needed to be done, clarify and then explain potential options. More

Very disappointed with Maguire’s customer care after having just purchased my car in August and needing a new battery. $360 quote for a new battery is absurd for a car I purchased less than 5 months ago having just purchased my car in August and needing a new battery. $360 quote for a new battery is absurd for a car I purchased less than 5 months ago with 36,000 miles on it, $74 diagnostic fee when I already knew what was needed when I made the appointment. Ended up taking the car to Monro Muffler and paying $160 for a new battery. Saved over $100 even after paying Maguire’s ridiculous diagnostic fee. More

The service I received for the second visit to fix issues was good; however, I brought my car in for an oil change a couple of weeks ago and several issues, like alignment, brake pad and rotor deterioration was good; however, I brought my car in for an oil change a couple of weeks ago and several issues, like alignment, brake pad and rotor deterioration and a leak in the oil pan were not accounted for in the multi point maintenance inspection, which is greatly disconcerting that the rigor of this process does not address crucial and simple maintenance to a vehicle. More

They did exactly what I asked them to do in a timely manner and the work they did was 100 percent. I will use them for repair work in the future. manner and the work they did was 100 percent. I will use them for repair work in the future. More

I had a much better experience with Maguire than my local dealer/service center Ferrario. The facility was cleaner, I got scheduled much faster, my problem was addressed more quickly, and a loaner car was av dealer/service center Ferrario. The facility was cleaner, I got scheduled much faster, my problem was addressed more quickly, and a loaner car was available for the duration of the work. More

Maguire’s were able to accommodate my changing schedule and finish the work in a short period of time while I waited. They also noticed an overdue NYS inspection and were also able to get that done. and finish the work in a short period of time while I waited. They also noticed an overdue NYS inspection and were also able to get that done. More

If I could do zero stars I would. It took 4 months of me calling this dealer repeatedly to get broken buttons fixed on my raptor. They were under a recall yet no one seemed to know what they were doing. Whe calling this dealer repeatedly to get broken buttons fixed on my raptor. They were under a recall yet no one seemed to know what they were doing. When the window buttons were finally fixed, the color doesn’t even match the old ones so it looks weird. Also, no one ever picks up the phone. This dealer is absolutely terrible. More

Nice place I especially like how one can have one’s tire pressure checked without first having to make an appointment—-and it’s even free, too. pressure checked without first having to make an appointment—-and it’s even free, too. More

The service department got me right in when I had an issue with my car! They were so helpful in getting my car running, with minimal downtime! issue with my car! They were so helpful in getting my car running, with minimal downtime! More