Maguire Ford Lincoln - Service Center

Good service department! However, I don’t like surveys that force a word minimum on you. I won’t be responding to any more surveys unless you change the format. that force a word minimum on you. I won’t be responding to any more surveys unless you change the format. More

The actual service is great, the folks in the front end are amazing. The customer service from one of the staff in particular in the service center is poor at best. Makes me not want to bring my car there are amazing. The customer service from one of the staff in particular in the service center is poor at best. Makes me not want to bring my car there at all More

The techs did a good job . It took a couple of weeks to get everything done. Sourcing parts seems to be a big problem with Ford delivery taking several days . This was a big problem as we were unable to us get everything done. Sourcing parts seems to be a big problem with Ford delivery taking several days . This was a big problem as we were unable to use the camper for a long planned vacation. Though the service advisors did all they could. The parts were available by other sources in 1-2 days. More

I was told in Tyler, Tx at a ford dealership that I needed 1000's of dollars repair on my Ford Escape. I knew that wasn't right and we decided to wait until we returned home to have it looked at. Krist needed 1000's of dollars repair on my Ford Escape. I knew that wasn't right and we decided to wait until we returned home to have it looked at. Kristi as usual got us a quick appointment that worked for us and the whole bill including a NYS inspection and oil change in addition to the repair was only $400. Done so quickly too!!! Thank you! More

Service a little more optimistic than they should have been, and gave a bit too rosy of a summary after their work. Spent the next couple days doing the job I hired them to do, but no refund.... that said been, and gave a bit too rosy of a summary after their work. Spent the next couple days doing the job I hired them to do, but no refund.... that said, I had a tough and unique problem to fix. More

Excellent service - they were easy and honest to deal with. Cost for sevice was very reasonable and I will be taking my truck back here for any future service. with. Cost for sevice was very reasonable and I will be taking my truck back here for any future service. More

The technician replaced the P T.U which stopped the slow acceleration noise my explorer was making. He also checked for a multipoint inspection of the whole vehicle acceleration noise my explorer was making. He also checked for a multipoint inspection of the whole vehicle More

The staff was extremely helpful and attentive. I was updated regularly about my service and my car was taken care of in a fast manner. updated regularly about my service and my car was taken care of in a fast manner. More

They’re awful. Made up something new wrong with my car each time I went. Charged extra and parts took over 2 months to come. each time I went. Charged extra and parts took over 2 months to come. More

I always appreciated being able to get a ride to work within a few minutes of dropping my car off; now, retired, I appreciate the quick turn around time while I wait for it. Staff are uniformly courteou within a few minutes of dropping my car off; now, retired, I appreciate the quick turn around time while I wait for it. Staff are uniformly courteous and well-informed about the work done. Thank you More