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Maguire Ford Lincoln

Ithaca, NY

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775 Reviews
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504 S Meadow St

Ithaca, NY

14850

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Showing 775 reviews

August 18, 2021

New well designed service entry. Competent staff, courteously handling customer delays. Airbag replacement completed in timely fashion. No obvious problems with this installation. Truck returned cl More

by LOOSEGOOSE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Maricle, Jakkie Strauf
August 18, 2021

Excellent service department from the welcome and initial paperwork to the final payment process. The building was clean, neat and comfortable. Great dealership! Thank you More

by T.MCCULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
August 17, 2021

Just there for an inspection, that was fine.Also had a Just there for an inspection, that was fine. Also had a issue with the Lincoln App and they tried to help with that as well. Waiting areas were comf More

by AA32
Friendliness
Recommend Dealer
Yes
Employees Worked With
Krista Maricle
August 12, 2021

Never receptive to warranty work. They do everything in their power to not do it same with certain things to do with recall work….because then they don’t receive the cost of labor. They are more concerned More

by Wow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
August 11, 2021

They were amazing! My car broke down when I was in their area. I was in town for a baseball tournament 3 hours from home. They fixed it ASAP. Very kind. Got me in quickly. They treated an out of towner like More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
August 11, 2021

The dealership did not offer or provide a loaner vehicle during the service visit. They also did not wash the car at the end of the service. Both of these services are supposed to be included in the “black More

by Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jakkie Strauf
August 07, 2021

They could not fix my car. The last repairs they made just made the car worse. It is now unusable because of the repairs they made. I spent more than $2000 on this problem alone. And more than $5000 in More

by Pahamlt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
Aug 10, 2021 -

Pahamlt1 responded

I am not satisfied with the repairs on my Ford. They could not fix the problem and I spent a lot of money on these useless repairs. I have no confidence that this car can ever be fixed!

August 07, 2021

Very helpful and friendly. I was a new customer. I think I paid more than what I regularly paid for same services at Lincoln dealership in Jacksonville, FL. They always gave me a sheet showing all my More

by pbbroy36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Maricle
August 06, 2021

Clean organized friendly staff maintained building with excellent service plenty of parking took care of my needs per requested in a timely manner would recommend More

by BRANDON.HAVINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Overbaugh, Jakkie Strauf
August 05, 2021

I bought a car here and already issues with my car and I'm not happy. I just wish things were different here at maguire. More

by BILLBLACK30
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Babcock, Glen Purdy
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