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Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

Syracuse, NY

4.3
798 Reviews

798 Reviews of Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

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April 09, 2020

Great Service Department Great service department. I've never had a bad experience. Tim is great at explaining everything that has to be done for service. Everyone else on the More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim D.
April 09, 2020

Why would they steal my Mickey Mouse key ring? There is no way it just fell off. It was very hard to get on. It would have taken some effort to take it off. It wasn’t a keychain, it was a key ring shaped l More

by GIO427
Recommend Dealer
No
Employees Worked With
Not sure
Apr 10, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

We are extremely sorry for your lost key ring. I am not sure how that would happen but we certainly want you happy. I am happy to either replace the key chain or compensate you for the cost. Please call me at 315-521-7315 or email at fvanderpool@maguirecars.com. Again I would like to fix this issue and have you happy. Thank you Frank Vanderpool GM

April 08, 2020

A+ Customer Service Chris and the rest of the service staff are friendly and knowledgeable. They treat you like you matter to them and they take your concerns seriously. More

by nicholsrichardson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
April 08, 2020

Service person was very nice and was done when they said it would be. He made it very smooth and was very knowledgeable. Job well done More

by huntspainting1
Recommend Dealer
Yes
Employees Worked With
Can’t remember
April 05, 2020

I am fine with the dealership response to the work done on my vehicle on the day of appointment. Thanks for the speedy response to my appointment More

by DANAGYEP
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
Apr 05, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much for your business. We are very happy that you enjoyed your visit and that we could get you in right away. Please let us know if you need anything and we look forward to seeing you again soon. Frank Vanderpool GM

April 04, 2020

Always well treated by entire staff including Arthur, Joe, Brandon and Rich. Service is professionally performed. Vehicle always ready when promised and always nicely washed. More

by tonyp48
Recommend Dealer
Yes
Employees Worked With
Art Colagiovanni
April 04, 2020

Very respectful and friendly. I was quite impressed when first arriving and how your system works. I waited for my vehicle and the service didn’t take long at all More

by avalanche203
Recommend Dealer
Yes
Employees Worked With
Mark Monica
April 04, 2020

Great team that works there. Always looking out for the customers. Anytime I need service they go above and beyond to take care of my concerns More

by STEPHON214
Recommend Dealer
Yes
Employees Worked With
Na
April 04, 2020

Excellent Very prompt response to my request in a very professional manner...great customer's service and timely call to pick up my jeep regardless of the chall More

by OSCARLIMPIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Perretta
April 04, 2020

very good Regarding the COVID19 situation . The service dept was just as efficient as always. I have also had excellent service from Sales More

by Sue's Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Vallerino, Mark Monica