Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center
Syracuse, NY
798 Reviews of Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center
When I put her my Jeep Cherokee from Maguire I was in heaven. It was everything I ever wanted. The sales man was kind and helpful. Not even a full 60 days later, the car had multiple problems with the mu heaven. It was everything I ever wanted. The sales man was kind and helpful. Not even a full 60 days later, the car had multiple problems with the muffler & muffler system. Really, after not even 2 months??! I contacted Maguire to see if my warranty would cover this, and of course it didn’t. It was a $3,500 fix. Fast forward to today (8/1/23) my car’s check engine light came on, along with other lights as well. I call to make an apt for my car to get looked at & they can’t get me in until September 12, with no loaner & only shuttle car. Am I supposed to shuttle car all 3 of my kids all day long? Very unsympathetic. I pay extra for a better warranty as well, and this is how I get treated? I have had Mazda, lincoln & Nissan & this has never been an issue for me. I strongly suggest not to go to this dealership. They are screwing people over. More
Their service dept. is excellent. I have a fairly new vehicle and had a problem. Chris has been very good with me. Trust him to the fullest. is excellent. I have a fairly new vehicle and had a problem. Chris has been very good with me. Trust him to the fullest. More
Great crew! always great service. Chris,Tim and Steve always go out of their way to take care of our vehicles always great service. Chris,Tim and Steve always go out of their way to take care of our vehicles More
Great sales department, friendly and efficient service department. Appointments are fast. Excellent communication with sales department. department. Appointments are fast. Excellent communication with sales department. More
They were friendly, courteous, amazing customer service. They called with the quote before they did any work, and then when they had the green light, they had my car ready the next day. I would definitely r They called with the quote before they did any work, and then when they had the green light, they had my car ready the next day. I would definitely recommend Maguire to anyone. And I would use them again! Thank you! More
Had my 30,000 mile service completed. I had requested transfer case service, which is not due until 60,000 miles. Mr. Fassinger, my drive writer, advised me of this and showed me the pro I had requested transfer case service, which is not due until 60,000 miles. Mr. Fassinger, my drive writer, advised me of this and showed me the proper 30k service advice, which I followed. I told him I’d be back at 2:30 PM and the vehicle was ready at 2:30 sharp! I’ve been having maintenance work done at this dealer since 2017, and they haven’t failed me! More