Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

Steve was very clear in what needed to be done and the prices. The best surprise was detailing and vacuuming thanks McGuire my van needed that to. Will be coming back for more touch up paint. prices. The best surprise was detailing and vacuuming thanks McGuire my van needed that to. Will be coming back for more touch up paint. More

Horrible service and would not recommend to anyone. We had one of our service vans there for months and it was never touched. I ended up picking it up and taking somewhere else. I could give you a list We had one of our service vans there for months and it was never touched. I ended up picking it up and taking somewhere else. I could give you a list of facts about how bad this went but I don’t want to type it all out. The sad part is we have a Fleet of over 50 vans that I wanted one reliable place to handle all of the service work but we will need to find somewhere else. More

I can’t say enough good things about Maguire. They’re honest and they’re wonderful with communication. We will continue to bring our vehicles there in the future! They’re honest and they’re wonderful with communication. We will continue to bring our vehicles there in the future! More

Overpriced parts. ...even greater overpriced labor. There was NO reason my repair should have been $1800. The part averages $500...hour labor at most. I left with more ...even greater overpriced labor. There was NO reason my repair should have been $1800. The part averages $500...hour labor at most. I left with more repairs needed then before I came in...and I'm not speaking of the upselling of minor issues they found with their inspection. More

All of the associates I encountered were very responsive and respectful. Overall, the service was great. and respectful. Overall, the service was great. More

In and out with ease. Will definitely be coming back based on Tim’s customer service. Will definitely be coming back based on Tim’s customer service. More

Nic was great through the whole process. He kept me informed and went above and beyond. He kept me informed and went above and beyond. More

These guys are always professional, friendly, and easy to work with. Great job on my jeep every time. work with. Great job on my jeep every time. More

Brought my vehicle in after a failed service attempt at the dealer from which I bought the vehicle. Still calming down before THAT review. They were unable to initially find the cause of my intermittent the dealer from which I bought the vehicle. Still calming down before THAT review. They were unable to initially find the cause of my intermittent issue. Instead of giving up and calling it good, they asked to keep the vehicle overnight and keep troubleshooting. Yes, please! Got the call around lunch the next day that they replicated the symptom and determined the cause, but would have to wait another day for the replacement part. I was prepared to leave it there for 2 weeks, if needed. All to avoid having to drive to NC for 4 days in late August with a bad AC blower motor. Hooray! They also found a minor issue with the turn signal level and were able to replace that as well. Both repairs under warranty. Nice! Now the good part- (Maybe this is normal at other places, but not the places I've been going.) They washed my car. They removed the years of dead bugs off my front bumper. They cleaned the front interior. My floor mats were sparkling as if they were new. They cleaned the years worth of road salt build up on the carpet on the driver's side. They cleaned my seats, dashboard and glass. They put air in my tires. They made the vehicle better and more enjoyable to drive. I didn't ask them to do any of that. Have I just been missing out on "normal"service all this time, or is this above and beyond? More