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Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

Syracuse, NY

4.3
798 Reviews

798 Reviews of Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

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January 16, 2025

I took my vehicle Maguire and couldn’t be more disappointed. I spent 2,500 on repairs and when I picked it up, the service 4-wheel drive alert was on and 3 of the 4 tires were low. So much for a More

by Lfournier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Fassinger
Jan 17, 2025 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

I apologize for your disappointment. I wish all customer repairs could be covered under warranty, but brakes and tires are considered wear items and are not covered. This is what contributed to the cost of your repairs. We were unaware of a light on at the time that you picked up and would have gladly relooked at it if you had brough this to our attention. If you could kindly reach out to me directly, I will assist in your concerns. I don't see where you were quoted for repairs prior that were not covered. Please call me at 315-487-6211 ext 365 Kristy French-General Manager

August 07, 2024

A week ago I brought my vehicle in for service. This dealership had my vehicle for 3days. I was just happy to get my vehicle. The following day I noticed some damage to the front right bumper and f More

by Alonzo763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Doherty
December 26, 2023

Nick in service dept was excellent. Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler More

by Ljlukowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Trelinski
December 14, 2023

Great place to do business. Got me in for an inspection last minute, and we're very friendly. More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Doherty
December 07, 2023

The employees were all professional & polite it was also efficient considering all the renovations. I will lease from Maguire again in 2025. More

by cwrobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John French, Dan Marks
December 03, 2023

Efficient. Communicative. Easy to work with. Happy to work with their team. Every time exceeds my expectations. More

by J.FAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carey
November 29, 2023

It was a pleasure dealing with Chris, he is very friendly. Can’t wait for the new showroom to be completed!! More

by jdrazek43
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carey
November 28, 2023

Better then expected turn around time by service department. Excellent communication and fast help. Very cordial. More

by DETDOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Marks, Christopher Carey
November 27, 2023

We are extremely disappointed with how our issue was dismissed. We have spent over $150k on new cars in the past two years and have had nothing but issues with service. From an oil change that went bad More

by Mom2j2ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Doherty
November 25, 2023

Dan did an excellent job -very attentive to our needs. He got us a loaner somehow. More

by tim-thruway
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Marks
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