Back

Maguire Chrysler Dodge Jeep Ram of Syracuse

Syracuse, NY

4.5
1,511 Reviews

959 Hiawatha Blvd W

Syracuse, NY

13204

Directions

By Type

Showing 1,511 reviews

April 04, 2020

very good Regarding the COVID19 situation . The service dept was just as efficient as always. I have also had excellent service from Sales More

by Sue's Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Vallerino, Mark Monica
April 04, 2020

The service was excellent. Lou Valerino was so professional and dependable. The entire process took only 4 days and I had my new vehicle. He gave me top dollar for my trade in and I couldn’t be ha More

by TDIFULIO
Recommend Dealer
Yes
Employees Worked With
Lou Valerino
April 03, 2020

Brandon was great. Fast efficient and to the point. Everyone is very short staffed and being up front is key in these strange times. Thanks as always. More

by KAGTLP
Recommend Dealer
Yes
Employees Worked With
Brandon, Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much. We are dong everything possible to maintain our high standards of work with the upmost safety precautions for our customers and staff. We will remain to do everything we can to accommodate essential service needs while practicing safety which is the most important thing for all of us. Thank you so much Frank Vanderpool GM

April 03, 2020

The service department is always responsive, courteous, helpful and friendly. I highly recommend this dealership to anyone looking for service or to buy a new vehicle More

by cicol
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for the great feedback. We really appreciate the positive words and your business. Please let us know if there is anything else that we could be doing better for you. Thanks again Frank Vanderpool GM

April 03, 2020

Always good, quality and thorough service when my car has a major or minor issue. I wish part prices were more customer friendly or alternative products are offered without provocation. More

by DAVID.L.CHAPLIN2
Recommend Dealer
Yes
Employees Worked With
David Chaplin
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you David for your business and your great feedback. I am glad that our staff has been consistently doing a nice job for you. We have great people in all of our stores and i am very proud to have them on my team. Thank you Frank Vanderpool GM

April 03, 2020

Great experience from scheduling to drop off and pick up! I was impressed with the cleanliness of the service area and the professionalism from all the employees. More

by KALEIGHESHARPE
Recommend Dealer
Yes
Employees Worked With
James Payne
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for the kind words. We have a great team that really care and try to go above and beyond for our customers. We really appreciate your business and for taking the time to give us some good feedback. Thank you Frank Vanderpool GM

April 03, 2020

Dan & Brandon in service are wonderful! They always go above and beyond for the customer. I was very happy to have my vehicle serviced in a timely manner, especially during a global pandemic. More

by nmasterpol11
Recommend Dealer
Yes
Employees Worked With
Dan Marks
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for your business and your great words. We are very blessed to have an incredible team in all of our departments. Happy employees equal happy customers. Please let us know if we can do anything for you in the future and thanks again for everything. Thank you Frank Vanderpool GM

April 03, 2020

It was the end of the day (4:30pm) and the ABS, Traction control and 4X4 light illuminated on my dash 2-3 times and wouldn’t reset. I called the service department and they said to bring it right in and More

by RALPH.HOWE3RD
Recommend Dealer
Yes
Employees Worked With
Dan in service. (I think) bald with a beard, Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Ralph - thank you so much for the review and for the great recommendation. I agree that there have been many precautionary things that have come about due to what is going on in the world that we will adopt long term to provide a cleaner and safer environment for our customers and our employees. I really appreciate your business and your kind words. Thank you Frank Vanderpool GM

April 03, 2020

I like their service but the day I was there was really slow due to a last minute mandatory all employees meeting that left all Customers hanging More

by DDUBOIS65
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you very much for your honest feedback. I am very sorry that our meeting delayed you. I will take responsibility as I called an all dealership meeting to discuss ways to communicate better and keep the dealership as safe and clean as possible during this time. Although the meeting was extremely important to have I should have been more in tune with customers who were waiting. Again I am sorry and take full responsibility. If there is anything that we can do to make it up to you please let me know. My cell is 315-521-7315 if you would like to talk further. Thank you again for your business and for your honest feedback. Thank you Frank Vanderpool GM

April 03, 2020

Excellent doing business with them If your looking for a Excellent doing business with them If your looking for a great dealership for buying a vehicle or have service work done then Maguires is the place More

by MBOZ
Recommend Dealer
Yes
Employees Worked With
Lou Valareno
Apr 03, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Thank you so much for your kind words. We are very fortunate to have the best team on the planet working for us in sales , service, parts, body shop ,and office staff. Our people really care about our customers and each other. We are looking forward to starting construction very soon on a new building that our employees and customers can be very proud of. Thanks again for your business and let us know if we can help you in any way. Thank you Frank Vanderpool GM