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Maguire Chrysler Dodge Jeep Ram of Syracuse

Syracuse, NY

4.5
1,511 Reviews

959 Hiawatha Blvd W

Syracuse, NY

13204

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Showing 1,511 reviews

April 22, 2020

Always good service and clean with this virus thing. Glad your people could take care of my needs, and they did it in a timely matter. I liked the steering wheel cover. Great job Thank you Russ More

by RTWHARTLOT
Recommend Dealer
Yes
Employees Worked With
Tim
April 22, 2020

Visit went very well. Drop off was very easy. Work was completed in an acceptable time frame. Check out process was very efficient and the price for the work was very reasonable. More

by DDUPEE1
Recommend Dealer
Yes
Employees Worked With
Frank Vanderpool, Ross Perretta
April 17, 2020

They were quite helpful put protective coverings in place in the truck. Very happy with the work! They took care of 4 recalls and explained each one to me. More

by rcarrol12
Recommend Dealer
Yes
Employees Worked With
Ross Perretta
April 17, 2020

What do you do when COVID-19 strikes when your lease is up? You call Maguire Chrysler Dodge Jeep Ram of Syracuse to take care of you ! I can’t thank Greg P. enough for all of his hard work and dedication t More

by Court
Recommend Dealer
Yes
Employees Worked With
Greg Pawliw
April 15, 2020

I had an inspection and an oil change done on my 2015 Jeep grand Cherokee when I picked up the jeep I noticed they did not use synthetic oil for my oil change. I brought it to the attention immediately t More

by JOELEPIANE
Recommend Dealer
No
Employees Worked With
Service dept manager
Apr 16, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

I am very sorry that this happened. We are very happy to try to find a way to make this right. I am happy to give you a credit toward future work or anything else that you think is the right thing to do. We want you happy. Please email me at fvanderpool@maguirecars.com or call at 315-521-7315 to discuss. Again we are very sorry and would like to make it up to you. Thank you Frank Vanderpool General Manager

April 12, 2020

well satisfied I have always been satisfied with the work they have done for me all of the employees are service oriented always friendly and willing to help wi More

by DODGENASCAR40 ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
louie valarino
April 10, 2020

Brakes They did a great job and was completed the same day. To make the appointment was easy and I didn’t have to wait to long for the repairs. More

by LMORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
April 09, 2020

He knew what my car needed and he knew I was there before and my car came back nice and clean will always use Maguire Chrysler Jeep More

by jkpepperman
Recommend Dealer
Yes
Employees Worked With
Dan Marks
April 09, 2020

Great Service Department Great service department. I've never had a bad experience. Tim is great at explaining everything that has to be done for service. Everyone else on the More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim D.
April 09, 2020

Why would they steal my Mickey Mouse key ring? There is no way it just fell off. It was very hard to get on. It would have taken some effort to take it off. It wasn’t a keychain, it was a key ring shaped l More

by GIO427
Recommend Dealer
No
Employees Worked With
Not sure
Apr 10, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

We are extremely sorry for your lost key ring. I am not sure how that would happen but we certainly want you happy. I am happy to either replace the key chain or compensate you for the cost. Please call me at 315-521-7315 or email at fvanderpool@maguirecars.com. Again I would like to fix this issue and have you happy. Thank you Frank Vanderpool GM

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